Question about Canon PowerShot A620 Digital Camera

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Screen is black when turned on. view side works great on old pictures when button is pushed it flashes ,but no picture

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A stuck shutter is another common failure mode for digital cameras. The symptoms of a stuck or "sticky" shutter are very similar to CCD image sensor failure. The camera may take black pictures (for shutter stuck closed), or the pictures may be very bright and overexposed, sometimes with lines, especially when taken outdoors (for shutter stuck open). To confirm a stuck shutter, put the camera in any mode other than "Auto", and turn the flash OFF (you don't want to blind yourself for the next step). Next look down the lens and take a picture. You should see a tiny flicker in the center of the lens as the shutter opens and closes. If no movement is seen, then you likely have a stuck shutter. If so, please see this link for further info and a simple fix that may help.

Posted on Sep 06, 2010

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1 Answer

My powershot has a black screen when i turn it on. how can i get back to the screen where i can take a picture???


There is a disp. button. push it to view the picture screens, info, no info, blank. also make sure you are on picture mode.

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It sounds like a stuck shutter. As the camera is less than a year old, Nikon should fix this for you for free under warranty. Contact them.

For others that experience this with cameras that are out of warranty:

A stuck shutter is another common failure mode for digital cameras. The symptoms of a stuck or "sticky" shutter are very similar to CCD image sensor failure. The camera may take black pictures (for shutter stuck closed), or the pictures may be very bright and overexposed, especially when taken outdoors (for shutter stuck open).

To confirm a stuck shutter, put the camera in any mode other than "Auto", and turn the flash OFF (you don't want to blind yourself for the next step). Next look down the lens and take a picture. You should see a tiny flicker in the center of the lens as the shutter opens and closes. If no movement is seen, then you likely have a stuck shutter. If so, please see the following for further info and a simple fix that may help:

http://camerarepair.blogspot.com/2009/05/simple-fix-for-stuck-shutter.html

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First try hitting the DISP button (sorry if this offends, but many people have made this mistake). If this doesn't help, next try resetting the camera. Turn on the camera, and hold the menu button for at least five seconds. Believe reset is also in the menus.

If the above doesn't help, then unfortunately this sounds like your CCD image sensor may have failed. This would then require professional repair. Contact Canon at 1-800-OK-CANON.

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