Hi there. Im currently having some trouble with a Seagate external drive of mine, which has worked perfectly with Vista for the past 4-5 months. I removed the drive, took it to a friends computer (XP) which worked fine. I brought it back, and now Vista is failing to recognise the hard drive in the Device Manager/Drive list when i plug it in via USB. Im sure this is something quite common but I am obviously concerned as my entire data off my old PC is on it! Any thoughts/solutions? Seagate tech support have told me to try a 'Power Down' on my PC but yet to try it.
Thanks a lot for your time, your help is much appreciated.
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1. Is your Seagate portable external drive new?
2. Pug your external hard drive.
If it is follow instructions below. Guide is based on a Window7 operating system, you wont be having trouble if you're using Windows XP or Vista there will be a slight difference.
Note: you must be logged as an admin
a. Click start menu, right click-on Computer
b. Left click on Manage.
c. On Computer Management window.
d. Left pane, Click Storage, Disk Management. you will see all available volume.
e. If your Seagate is a new drive, it will appear as Un-allocated volume.
f. Format the drive using NTFS file system before you can use it. you can also partition your new hard drive and assign a drive letter to the partition before you can use it.
Hopefully this guide helped.
If you have questions feel free to ask me.
Thank you for using FixYa.
Probably not the right answer for your problem. Mine is an external 1 TB Simple Drive. Mine wouldn't respond at all. I unplugged the power cable from the back of the hard drive and replugged it in and instantly it worked (with the computer and hard drive plugged in). I had tried rebooting the computer, plugging/unplugging over and over into the computer and that didn't work.
hi, sorry but i have to ask the question , why did you take the drive out of a external drive then buy a kit so as you can use it as an external drive , if its because the Seagate casing is damaged then its highly likely the drive is damaged too .
It is a internal hard drive, which connects through IDE cable (the wide one), so you shouldn't be asked for drivers. If in any case you can't see this drive in your "My Computer" ("Computer" on Vista) it's probably because you have connected it wrong. Notice that the end of the IDE cable must be connected tou your main hard drive (where OS is instaled). If Seagate ST340015A is your main hard drive, than the end of the cable should be connected to it. If not, than on the same cable, about in the middle is another connection, you should use that one.
Hi, Sorry to hear you are having problems,
When you open your hard drive, is it locked ?
Do you see a pencil with a line through it in the bottom left had corner ?
It could be that the drive has inproper permissions....
So, try this, click on the Hard drive icon
(Please be sure it is the external drive, NOT YOUR STARTUP DISK ) then get info on the drive. In this info window, at the very bottom, you should see a check box allowing for:
ignore ownership on this volume.
Please click this box.
Now, try creating folders on the drive...
If this does not work, I highly recommend reformatting this Hard Drive, that is assuming there is no valuable information on it.
After reformatting it, it really should work porperly.
What operating system are you running? Windows Me or older has troubles finding plug and play external hard drives sometimes. If so look up some how to's on google for installing your model of external hard drive on to the operating system you're using. Although if you're using XP or Vista you may have an issue in your Device Manager. In that case you will need further instructions.