Question about SanDisk Sansa MP3 Player

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Brand new unit ...battery (or unit) died.

I bought a Sansa Express last night. It ran fine for about 5 hours. I had it running this morning and it just died. No text on the screen. No music. No nothing. It's just dead. Plugged it into the USB port but still nothing.
What's up ???

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  • Anonymous Jun 18, 2008

    SDMX6R-1024K-A18 will not start up

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  • 11 Answers

It sounds like the battery.but if new batterys dont work.then its the unit and you need to take it back.

Posted on May 13, 2008

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1 Answer

Sansa express battery


Simply change the battery

Mar 20, 2014 | MP3 & Digital Media Players

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I have a Sansa View 8gb and the battery would die like within like 3-5 hours but when I connect it to my computer and go to properties I found that it was charged 84% what should I do about it?


What you need to do is let your player die. Then after it is dead keep turning it off and turning it on till it stops responding. This will run the player out of all battery charge. Then you will keep turning it on so that you can deplete the battery charge that your player sets up as a backup power. Then you need to plug it into your computer and let it charge all night. This will reset the player battery memory so that you can have full charge again. If this does not work your battery might be going out and you should look into either replacing it or investing into another mp3 player.

Oct 01, 2009 | SanDisk Sansa View 8GB MP3 Player - Black

1 Answer

How do i change the battery




  1. Remove the cap over the USB plug and insert the unit into the USB port of a desktop or laptop computer. The computer will recognize the Sansa Express as a new hard disk drive.


  2. Locate the battery icon on the upper right of the screen. The battery icon will fill in with color as the unit charges. When the icon is filled in, the charge is complete. The unit will fully charge in about 3 hours as long as the desktop computer or laptop is powered on.

  3. Plug the unit into the USB port of a car or AC adapter and then plug the adapter into an AC outlet or an auto cigarette lighter socket, as the case may be. The Sansa Express will charge in about 3 hours.

Jul 17, 2009 | SanDisk Sansa Clip MP3 Player

1 Answer

Sansa Clip Won't take a charge...


Are you sure the cable you are using provides both data and power to the device? Some cables are data only and will not charge the device despite appearing so.

Has it held a charge before? If this is a new device and has not yet ran down then charged fully again yet, then I would return it.

Jan 26, 2009 | SanDisk Sansa Clip MP3 Player

1 Answer

My Sansa Express Music Player shows mulfactioned error


Insert A Micro SD Card And Start It Up
It Should Work
Shut It Down And Remove The Micro SD Card
It Should Startup Fine.

Sep 09, 2008 | SanDisk Sansa c150 MP3 Player

1 Answer

Screen says its disconnect it won't change ....


your might have to let the battery die down completly
then connect it again and see what happens

May 18, 2008 | SanDisk Sansa Clip MP3 Player

1 Answer

Sansa wont work


Download the Sansa firmware upgrader and install it first. Then, hold in the volume + button on your Sansa player and connect the Sansa to your computer (while it is in the OFF position). The computer will recognize the player after you continue holding the volume + button for 5-50 seconds. Restart your computer. You will lose all files stored on the Sansa, but it will work again.

Mar 29, 2008 | SanDisk Sansa E280 MP3 Player

1 Answer

My Sansa won't start up.


try using a new usb cord?maybe your's wack.

Jan 12, 2008 | SanDisk Sansa e250 MP3 Player

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How Long to Charge??


sandisk recommends 3+ hours for the initial charge and then about 1.5 - 2 hours for after the battery is drained. More information is needed to diagnose this problem. but here is some info. After 45 minutes on the phone with sandisk to get them to send a new battery, they ran me through these troubleshooting steps, hope they help. do one at a time and see if you get a result -Reset device take out battery hold power button for 30 count put battery back in turn device on. -Upgrade firmware Go to website, download firmware update This was the URL at the time of writing this http://sandisk.com/Retail/Default.aspx?CatID=1376 or try http://sandisk.com/Retail/DriverDownloads.aspx Install according to instructions. let the device reboot. -Format memory. turn hold switch on, orange should be visible hold pause/play button and press power. click forward button when the screen comes up. let this run. after reboot flip the hold switch off. then they put me on hold for 10 minutes...

Aug 19, 2007 | SanDisk Sansa c250 (2 GB) MP3 Player...

1 Answer

Why is my battery draining so fast?


you must hear only two songs per day.

Aug 11, 2007 | SanDisk Sansa e130 MP3 Player

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