Question about Konica Minolta bizhub C250 All-In-One Laser Printer

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Konica Bizhub's Trays

Hi

We have got a Bizhub C252 in the office. For some reason, the last two trays of the printer have an exclaimation sign on them when I try to print from them and an error comes up saying:
This item can be used when the settings change to as shown below:
[Tray 3] Paper Source: PC-103, PC-203

[Tray 4] Paper Source: PC-203

[LCT] Paper Source: PC-403

I do not understand what is happening and how can I enable the trays back so we can print from them?

Please help.

Posted by on

  • sanakh May 21, 2008

    Thanks for your help!



    What fixed the problem was that I followed your instructions and went to Options (that was the only tab I wasn't looking at!)

    When I clicked on paper source, I had the option to change it to PC-203.

    This has solved the issue and I can select any tray I want now.



    Thanks again!

  • Anonymous Mar 25, 2014

    can you pull out the paper trays. paper stuck behind tray

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  • 7 Answers

You will need to go to the printers folder under Start, settings, & select the C252, right click on it, select properties & go to the 'Option' tab.
In here input the C252's IP address into the 'printer name or IP address' field and select gather option information.
Once done you will need to apply the settings and ok.
If you dont know the IP address you can get it by going into Utility, user settings, print reports, config page.
You should now be able to select the correct trays without errors.

Hope this Helps.

Posted on May 21, 2008

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Posted on Jan 02, 2017

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