Question about Xerox DocuColor 12 Color Copier

3 Answers

I'm from turkey. problem is 10-389 code.

I think it's a sensor problem but which of them ?

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3 Answers

10-389 Fuser Nip Contact Failure RAP Description The Nip Sensor did not go L within 5 seconds after the Fuser Nip Clutch was energized (Pressure Roll started moving against the Heat Roll).
Initial Action Refer to BSD 10.6, BSD 10.9, and 10.12 for the following procedure.
Check for the following:
· Ensure that connectors P/J413A and P/J169 are seated correctly on the IOT Drive PWB, and the Nip Sensor and there are no obvious crimped or broken wires.
· Check Fuse F1 on the AC Driver PWB. If the fuse is blown, replace it ( PL 9.3). If the fuse blows again, go to the +24 VDC Wirenet and check for a short circuit in the harness.
· Open the Drawer and extend it to the Service Position. Rotate the Gear on the latching mechanism in the CCW direction (as viewed from the front of the machine) and ensure it rotates freely and the Pressure Roll moves up and down as the Gear is rotated ( PL 8.6). Leave the Pressure Roll unlatched.

Posted on Jun 02, 2008

10-389 Fuser Nip Contact Failure RAP Description The Nip Sensor did not go L within 5 seconds after the Fuser Nip Clutch was energized (Pressure Roll started moving against the Heat Roll).
Initial Action Refer to BSD 10.6, BSD 10.9, and 10.12 for the following procedure.
Check for the following:
· Ensure that connectors P/J413A and P/J169 are seated correctly on the IOT Drive PWB, and the Nip Sensor and there are no obvious crimped or broken wires.
· Check Fuse F1 on the AC Driver PWB. If the fuse is blown, replace it ( PL 9.3). If the fuse blows again, go to the +24 VDC Wirenet and check for a short circuit in the harness.
· Open the Drawer and extend it to the Service Position. Rotate the Gear on the latching mechanism in the CCW direction (as viewed from the front of the machine) and ensure it rotates freely and the Pressure Roll moves up and down as the Gear is rotated ( PL 8.6). Leave the Pressure Roll unlatched.

Posted on Jun 02, 2008

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My apology. I recently left my job. I no longer have access to xerox documentation and the codes. And I do not want to make a guess and lead you down the wrong path to a solution.
If you haven't resolved your problem, I would suggest reposting it on the main board here and allow someone else to provide your answer.

Posted on May 31, 2008

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