Question about Gateway MX8711 Notebook

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My gateway mx8711 is giving us a notificatin that hard drive 2 is about to fail. What is the hard drive 2? If I replace it, can I get a beefier hard drive? I didn't have enough room to run my Vista, Office HOme & Student, Quickbooks and HR Block tax programs as it was purchased.

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  • gdinc Sep 06, 2010

    OK, I can just purchase any SATA internal hard drive, change it out and then I have to reload all the programs? I did a back up on my files and did a reload of my Vista Program, but it was after that I got this message (obviously we were having some big time trouble with it before, or I wouldn't have wiped the drive).

  • gdinc Sep 06, 2010

    This answered my question easily. Thank you.

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  • Gateway Master
  • 6,487 Answers

If you only have 1 hard drive installed on this computer and the are just partition like drive C and drive D, the message is telling us that some part of the hard drive is getting bad already it has some bad sectors already so the best thing to do here is to back up- all your files and then after that upgrade to a much larger capacity hard drive that you can use like 500GB.

Posted on Sep 06, 2010

  • Mark Gil
    Mark Gil Sep 06, 2010

    Yes that's correct purchased a new hard drive and reload all your software and operating system to it, because this is a sin of a bad hard drive already.

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Most Gateway® notebooks have a designated multi-function button or function key to turn your wireless on and off. This information is located in your notebook's user guide.
The user guides for the Gateway® branded notebooks are installed on your hard drive. To access your user's guide, from the Start menu, point to All Programs, and then click Gateway Documentation. User guides are also located on the Gateway® Web site. To download or view a copy of the user's guide from Gateway.com, select your notebook type from the Notebook User Guides support page. Another source of reference for networking your computer is the Gateway Notebook Networking Guide. Quick reference:
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Check the following image for view of the bay (when upside down, the HDD is on the bottom left corner, just pull the screws, pull the cover and replace - powered off, of course):
http://images.tigerdirect.com/Skuimages/gallery/large/G153-MX8711-t.JPG

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Gateway laptop is really ****.
I bought Gateway MX8711 in March 2007, after 6 months i use it...the hard disk failed.
Gateway replaced a new Hitachi hard disk for me but not more than 8 months and it failed again.
Gateway told me that i have no more warranty because the repair warranty is only 90 days.
I bought this laptop and use it not more than 2 years, the hard disk was failed twice.
Usually Hard disk manufacturer provided 3 years warranty for the hard disk. The manufacturer year of the hard disk is May 2007....they should able to help because the har disk not more than a year being used...but they don't. This is really bad customer service and not fair to the buyer.
I will not buy any Gateway products anymore....i swear.

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How to replace the CMOS battery. In some cases this can charge the battery and resolve your issue. This often resolves CMOS battery related issues when a computer has been left off for ...


Good Luck, Please dont for get to Vote, Thank You.

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