Question about Plantronics Explorer 340 Wireless Headset

2 Answers

Blue light won't go off

Hi
My plantronics 340 headset has worked well for a couple of months. Yesterday I switched it off, but when I took it from the bag this morning, the blue light was on constantly, and I cannot seem to be able to turn it off or reset it. what to do?
Littlepenguin

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  • Anonymous Jul 03, 2008

    I have the same problem. the blue light doesn't go away neither if I press the button to switch the headset off nor if i push id for a long time

  • farestar Dec 19, 2008

    I have the same problem. the blue light doesn't go away and there's no response to pressing the button.

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2 Answers

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You have to press the button and hold it about 10 seconds until you see the red light flash. Then release it. It should turn off.

Posted on Apr 17, 2011

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I have the same problem. the blue light doesn't go away neither if I press the button to switch the headset off nor if i push id for a long time

Posted on Sep 01, 2008

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1 Answer

Plantronics 360- It's been working fine until yesterday. I turned it on and the blue light stayed on and did not blink. I can no longer receive or make calls on it. I cannot turn it off. I tried...


It may be time to get a new headset, as this headset sounds like it is in the on mode constantly, but not allowing anything through. You can try to re-pair it up to your phone, but I don't think that is the problem. I believe that your headset may just be outdated and needs to be replaced. Take a look at the link for these Plantronics headsets to see if they might be OK for your phone:

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Good luck from Headsets Direct!

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My plantronics 220 won't turn off. The blue light won't turn off and I can't get it on or off.


Try letting the battery go completely dead on the headset and then recharge it. This should fix the problem.

Here is the link for the Plantronics 220 User's Guide.

Good luck from Headsets Direct!

May 09, 2011 | Plantronics Explorer 220 Bluetooth Headset...

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I bought the plantronics voyager pro bluetooth headset two months ago and now it's dead. It's been working great for two months. When it's plugged into the wall for charging the red light is illuminated....


One thing you can try is to power down and then power the headset back up. The instructions are on the link below for the Plantronics Voyager Pro, particularly the page "Listen To The Voice."

Plantronics Voyager Pro User's Guide

If that doesn't help, then you have a bad processor in the headset. It's still under warranty so contact Plantronics at 800-544-4660 x5 x5538 for warranty service.

Good luck from Headsets Direct!

Apr 28, 2011 | Plantronics Voyager PRO Bluetooth Headset

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I Can`t switch my headset on, and it stops charging after 20 secs


Move the call control button up or down, the indicator light will flash blue if it's paired or blue and red. If it flashes blue and red you need to pair phone with the headset. the passkey is 0000.

Jun 17, 2009 | Plantronics Explorer 340 Wireless Headset

1 Answer

Plantronic 340 headset


try 9999 or 1234 or the last 4 of your phone number. let me know if it works

Mar 19, 2009 | Plantronics Explorer 340 Wireless Headset

1 Answer

Cant get the red light to turn off


Try powering down your bluetooth then turning it back on. If that doesn't work, try charging it. I had the same problem with mine.

Mar 18, 2009 | Plantronics Explorer 340 Wireless Headset

1 Answer

Has been working fine, now Razor phone cannot find it.


hoping this helps...

Explorer Series: 220,320, 330, 340, 350
Begin with the headset turned off. Press and hold down the silver call control button in for 6-10 seconds. The light will flash blue first. Continue to hold the button down then release the button when the indicator light starts flashing red then blue.

The passkey is 0000

Sep 18, 2008 | Plantronics Explorer 220 Bluetooth Headset...

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Pairing my bluetoth to my blackberry curve phone


When it is turned off, hold the main button in for 4 seconds until the light flashes red, the release. It should flash red and blue. This means it is in pairing mode.

Aug 22, 2008 | Plantronics Explorer 340 Wireless Headset

1 Answer

Problem with Plaintronics 340 Explorer


This is answer of plantronics tehnical support:
"Dear customer,
Thank you for your-email and shown interest in our Plantronics range.
* If you would try the headset on the pc, would it work again. In other terms is the headset refusing to switch on or simply refusing to respond to the Nokia.
* If the headset is showing a failure in connecting even after 8 hours of charge, and even when undoing the pairing and pairing it again and trying to connect - if possible to a different mobile phone - then you are very welcome to claim a new replacement within the 2 years of warranty via : http://service.plantro.com/service.aspx
If you require our technical assistance, please fee free to ring our free support service : 0800 41 00 14
with kindest regards,
your Plantronics customer service UK"

Mar 02, 2008 | Plantronics Explorer 340 Wireless Headset

1 Answer

Sny ericson w850 and plantronics 340 not communicating


MIne connects to my phone and tells me it is connected but i do not get the headset picture on my mobile anymore, and when i make calls it isnt connected I still have to pick my phone up and use that..
Why should I have to do that when I bought it for that specific reason, I bought a Blueant one and it works perfect for three months..

Fix you problems plantronics and STOP using computer generated feedback!!!
And get someone with more than half a Brain to sort this out.

Nov 17, 2007 | Plantronics Explorer 340 Wireless Headset

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