Question about HP LaserJet 5550dtn Printer
If you have removed the paper from the output bin at the top of the printer and the message won't go away, either the sensor is bad or the actuator is stuck in the up position.
Look at the top of the printer at the rear right of the fuser. There should be what looks like a plastic rod(usually black in color) with plastic "flags". It should be free, moving up and down with your finger. It is used to guide the paper into the bin. What usually happens is the rod gets jammed in the up position telling the printer that the output bin is full. If your printer has this problem, just push the flags down to free it. This should fix your problem. Sorry but I don't have a 5550 in front of me, so this is from memory.
Posted on Jan 11, 2011
I Got the same issue.
Simply check the Output Bin (The tray in which the printout comes after printing ), check the Black Flaps mostly the left side flaps are bit upward in position in respect to the right one. Kindly push them downward and it will start printing.
Posted on Oct 10, 2012
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Posted on Jan 02, 2017
Firstly, is the exit bin full of paper? If it is, just remove it.
If not, then it's going to be a sensor that recognizes the paper amounts in the exit tray. Check for broken plastics and possibly stuck plastic flaps in the exit tray.
If it's neither of those, try turn it off, unplug, then reverse.
Other than that, if no go, then it's an internal sensor issue. At that point, probably the best bet is to replace as repair costs would outweight a new unit cost most likely.
Posted on Feb 27, 2009
Hi there is seems that the machine thinks there is too much paper at the paper printout exit. If there are printouts on the top of the printer remove them and the printer will start printing or the error message will go away. If there is nothing on top of the printer then where the paper comes out after it has printed you will see a black plastic lever type it is more likely to be in the up position without breaking it if it hasn't already been broken move it so it is in the down position it is on a hinge so be careful and it should sit at an angle. Once this has been done the printer will reset the message itself.
Hope this is help you oh if the arm is broken it will need replacing (just the arm)
Posted on Jan 13, 2008
I had the same problem and it was driving me nuts. Turns out it was nothing more than the little flap that hangs down at the left hand corner of the output tray. It was stuck in the up position. After resetting it I had to cycle the power and everything is copacetic. Hope that helps
Posted on Apr 24, 2009
if your getting a standard bin error this is caused by the flag on the top of the printer where the paper comes out or the sensor that it triggers. look to the far left where the paper comes out you'll see the flag make sure it moves freely if it does replace the sensor
Posted on Nov 01, 2009
Check the sensor flag where the paper exits the printer and make sure it is not stuck in the "up" position. This is a small black plactic flap right in the center of where the paper exits. When this flap is up it tells the printer that this area is full. HP says to "flip" the sensor flag up and down to make sure it is not stuck.
Posted on Nov 25, 2009
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