Question about HP Photosmart C3180 All-In-One InkJet Printer

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I have just moved to America and urgently need to use USA cartridges, how can I change region codes from UK to USA on printer HP Officejet J5730?

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Hi, I moved to the USA with a French HP C5180

Posted on Sep 30, 2010

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I have a photosmart printer, bought in England, which requires HP 363 cartridges. Whilst in USA in June I enquired at a computer supplies store if they sold these. The assistant looked it up on the HP...


Hi there
I have just done exactly the same thing - a Uk printer but now in the USA - were you able to resolve or is the only solution to buy a new printer or get cartridges shipped from the UK. Its ridiculous.
have you found a better solution??
Helen






Oct 14, 2010 | HP Photosmart C5180 All-In-One InkJet...

1 Answer

I need to get a regionalization reset for my HP, to change from America to UK in order to accept UK print cartridges.


You will need much more than that. You will also need a 220 Volt Power supply and connections.

I will probably be cheaper to purchase a new printer.

Don

Feb 06, 2010 | HP PhotoSmart C4480 All-in-One Printer ...

3 Answers

HP PSC 2355 incorrect print cartridges error message


not quiet a solution dugguly but i've just had the same problem in reverse, i moved to the us with same printer, ink ran dry, it won't take hp94. after 3 phone calls and 4 emails with hp i learned that all hp printers sold after 2004 are regionalised, therefore a us printer will NOT WORK with UK bough cartridges and vice-a-versa. the only way round this is to call the HP support and ask to be taken through the step by step guide to reseting the region of your printer to the UK regional setting OR and this is my option, get friends/family in the US to ship US cartridges to you in the UK. Too bad as Tesco do a good line in gneric cartridges - Good luck - mattw

Oct 07, 2009 | HP PSC 2355 All-In-One InkJet Printer

3 Answers

Change region code on my printer to except 02 ink instead of 363


I moved from the UK to the US with an hp 7310 all in one and also ran into the same problem. You need to call HP support for them to change the region of your printer to accept the locally available ink cartridges. A max of 3 changes is allowed, and as the previous poster has mentioned, if your printer is out of warranty they will try to sell you an extended warranty to "fix" the problem. Here is a link from baconvsprout detailing the problem and trying to get it fixed. http://www.baconvsprout.com/index.php?option=com_content&view=article&id=101:hp-customer-service-and-region-coded-printers&catid=35:sprout&Itemid=59
in short the best way to get around it is to get your cartridges refilled. In the US Office Max charges $10 for black which is about1/5 the price of the retail hp393 cartridge that I need to purchase from the UK. in my opinion I am going to avoid HP products from now on.

Apr 21, 2009 | HP Photosmart C5180 All-In-One InkJet...

4 Answers

HP PRINTER REGION CODES


you can contact HP chat or email support

Jul 07, 2008 | HP Officejet 6310 All-In-One InkJet...

5 Answers

Change region codess on printer hp c3180


I have just moved from the US to Shanghai with my HP C7280 printer. Bought some new cartridges from the HP dealer in Shanghai after our US supply ran out. Got the 'Incorrect Ink Cartridge' message on the printer after installing them, which the dealer probably knew I would get and didn't tell me, which I'm assuming is what you got.
My experience was to use the 'Chat' function on the HP.com web site in the Support area. The good news is that they solved my problem, the bad news is that it took 1 1/2 hours and is the most convoluted process I've experienced in years. There is a little 'voodoo' going on the background......... after having me find several values, including cartridge serial number values (no not the cartridge number on the cartridge), reset values, and others I can't remember, he said he had to go 'calculate' and he then came back with 5 four digit numbers I had to enter after going to Windows Control Panel -->Printers and after getting my printer selected and the Preferences screen displayed, clicking on the HP logo while holding the CRTL key down (I kid you not).

Sooooooo, I believe the only solution is to use HP Support and to also write letters complaining about how really, really, really stupid this process is. And being the conspiracy theorist that I can be, HP probably was seeing lost revenue from people buying cartridges that are cheaper in parts of the world and shipping them to where HP is, ahem, making a killing and padding their profits.......
Good Luck

Mar 24, 2008 | HP Photosmart C3180 All-In-One InkJet...

1 Answer

Cartridge is not intended for use in this printer


Under the setup menu, then under preferences, there's an item where you can change the language & country. I don't know if that will have any affect on the cartridge selection though.

Feb 29, 2008 | HP Officejet 7210 All-In-One InkJet...

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