Question about Canon PowerShot SD630 Digital ELPH / IXUS 65 Digital Camera

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My Canon Powershot SD630

I just got my camera it is a canon powershot SD630 and i cannot take pictures outside it is all white or out of focus or has white lines through it and i havent dropped it or anything i even bought a new battery for it and it still wont work. I have played around with the settings and nothing seems to work. I have an ixus 65 and the problem is then i take pictures outside or in wery light room, the pictures been white. I have try to adjust iso but it dosent help. regards Peter Andersson

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Dear Peter,

It sounds to me as though your camera is experiencing the early stages of a CCD sensor problem. Users will often experience color changes and/or lines in their LCD screens when viewed in picture taking modes at this stage of the problem. Later on their sensors will ultimately fail completely and they will typicallt get nothing but a black screen.

To differentiate between a sensor problem and a LCD screen problem, try viewing your LCD screen in several different shooting modes (e.g. automatic, manual, program AE, etc) and then view your screen while in your menu (by depressing the menu button in any shooting mode). If you can clearly see your menu (OR, while in playback, pictures that were taken before the issue began) then it is your CCD image sensor and not your LCD screen.

If, however, all of these modes gives you the same distortion, it is your LCD screen itself that has experienced a problem. In either case, however, the primary solution is to send the camera in for service.

If you are under your 1 Year warranty this is usually no problem. If you are out of your warranty period and (and this is a BIG and) are capable of repairing your digital camera yourself, you have the alternate option of ordering just the defective part and installing it yourself. Replacment parts, however, come with no technical support and no instructions so make absolutely sure you are capable of repairing the camera should you choose this lower cost repair option. Hope this helps.

Sincerely,
HeavyDLB

Posted on May 31, 2008

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What do pictures taken at night/poor light look like ?? if they are an improvment ,
your Exposure/Auto-Light/White Balance settings may be horribly configured.

Firstly I'd try Resetting the camera to default settings by using the settings menu .
>Menu >Settings >Reset default settings

This should eliminate poor settings as a suspect for the problem.




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