D-Link AirPlus DI-524 Wireless Router
Problem for D-Link AirPlus DI-524 Wireless Router

DI-524 died during firmware update




By elfa on May 13, 2008

" "
Updated the firmware, the unit restarted and now it transmits no signal and I can't get to it's admin section with the 192.168.0.1 IP address in a browser. I've tried every trick I know to access it. The reset button on the back makes the lights flash as they should, but the unit remins dead to the outside world.
Comments:

May 13, 2008

- Thanks Mark. I have indeed done all of those things but to no avail. The unit is not trasmitting a signal so all my efforts have been with some cat 5 direct to the unit. I've tried X over cable to the WAN port, I've even done the following which I found on the web:
"Remove all cables from the router except for the power cable. Leave the power cable connected. Get into a position in which you can be holding the reset button and have your other hand free. Press and hold down the reset button. Hold this for 15 secs. Then remove the power from the router. When you remove the power continue holding down the reset button for another 30 secs. Plug the power back into the router - still holding down the reset button. Wait for another 45 secs and then let go of the reset button. Apparently - I'm told, the router may have gone into crash mode while completing the reset. Finally, wait for 10 secs and then remove the power again. Keep the router unplugged for 60 secs, then plug it back in again. Hopefully, you should now be able to connect to the configuration menu on the router."
Any ideas?

May 13, 2008

- She's still dead in the water chaps.. I'm inclined to pull it apart and wash it with metho! Works for carburettas!

May 13, 2008

- Yes the WAN light flashes when connected...


I'm looking for an answer in the end of town like:
"Open the unit there is a logic board reset button"
or
"Plug a cable from the WAN to Port 3 of the Hub in the router and hold the reset button down for exactly 8.5 seconds"
I've really tried everything and think that perhaps it will need to have a new EPROM installed. But that is painful and will porbably cost more that the unit is worth...
erg... does any body have a wizzard tip for my!

May 13, 2008

- Yes. Static IP address on the laptop. In the 192.168.0.x range.

May 13, 2008

- Yes the WAN light flashes.

May 13, 2008

- No. I have tried one million resets and power on / off reset and all the work I've been doing has been with the Cat 5 in the router's hub port(s). The unit is not even trasmitting any signal.

May 13, 2008

- Still no cigar my friend...

May 13, 2008

- ok... I've set the PC to 192.168.0.1 the PC did not seem to warn of an IP conflict. it did try and tell me that it had no network connection,
The PC has always has had static IP settings.
Now I've set it to DHCP and it thinks it's connected to a network.
I opened the browser and keyed 192.168.0.1 it did not find the config page.
Also, the laptop was not assigned an IP address,

May 13, 2008

- Yes tried DHCP. I wrote the remarks to you and Mark at the same time... see above. I know it's late.

May 13, 2008

- The unit was working. I downloaded the latest firmware from Dlink. The file name and the link to download gave every indication that it was the correct firmware. Of course now I can't see what the firmware's status is because I can't access the config console.
I thinbk the unit may be knacked!

May 13, 2008

- Now I've set it to DHCP and it thinks it's connected to a network. 
I opened the browser and keyed 192.168.0.1 it did not find the config page. 
Also, the laptop was not assigned an IP address, when I checked the properties of the TCP /IP settings.

May 13, 2008

- The firmware update was done on a Mac via a direct cat 5 cable to the router. The unit is now connected to a PC directly with cat 5 and I am communication to you with my Mac.

May 13, 2008

- he he he. I've done all you said Jeff, the responses are above.

May 13, 2008

- Yes I set it to DHCP. To receive an IP address and DNS servers from the router. It failed the same as it did when the lappy was set to a static IP address.

May 13, 2008

- ok it's set to obtain IP and DNS automatically. Command Prompt ipconfig rells us that it has an ip address of: 192.168.123.103 and a gateway of: .254. I keyed 192.168.123.1 into the browser. No result.

May 13, 2008

- But... 192.168.123.254 gets me in and it's asking to do the firmware upgrade again! Oh joy!

May 13, 2008

- came back with the same ip config.

May 13, 2008

- came back with the same... but I'll update the firmware and then see where it takes us. I can't do that right now but I will advise and I will rate uou 4 stars brother! man many thanks!

May 13, 2008

- All good Jeff. The unit is back at 192.168.0.1 and working like a dream. Very good get from you! Better than D Link support who I berrated in their rate system.
Bummer is, I now discover the DI-524 doesn't WDS... so I'm shagged!

May 15, 2008

- The D Link support guy was a very pleasant and efficent fellow. But he had no idea beyond the basic test regime.
Many thanks again Jeff. An excellent method for the solution and a good learning expewrience for moi!

Clarification Request

Posted by Mark_Webber on May 13, 2008

Just out of curiosity, have you made sure to set your IP to auto instead of static on the wired lan?

Posted by Mark_Webber on May 13, 2008

Try this if you havnt already.

Connect to the router using a wired lan and log in that way. The router could have gone into secure mode and therefore locked out wireless connection.

Failing that, turn the power off, press and hold the reset button for 10 full seconds. This is a proper reset, not the quick one and will return the router to factory defaults.

Same Problem

Apr 04, 2009

-   DI 524 IP of 192.168.0.1 is not working when I try it from the Browser. It does not bring up the Admin /password box. In fact it does nothing. I cant ping it either. It shows as dead-   jhcooper

Mar 31, 2009

-   firmware update did not work and dlink di-524 don't work no more i tried doing what u guy's did but i'm lost not -   itneedfixing

Aug 22, 2008

-   Hi I have the same problem. I recently installed firmware 1.23 for my revision A3 D-Link DI-524 and it no longer broadcasts any wireless signals. Before the firmware update it worked perfectly, now it will only let the directly connected computer work and it won't let me access the setting using 192.168.0.1. I don't quite understand the solutions given here if someone could please help me by clarifying or giving me another answer that would be great thanks.

-   MFerrari

Best Solution

posted on May 13, 2008
Very Helpful)

oldnovii

Rank: Guru 
Rating: 92%, 824 votes
Try resetting the unit again. Press and hold with a paper clip the reset button for ten seconds. You cannot use wireless when re-programming your router. When you try to get to your router's interface with your browser, if you can't, close your browser and try again. You should update firmware through wired also. Once in your router go to the firmware and check the version. If not the version you tried to update to, do it again. Don't be afraid to try again but make sure you use a wired connection. Let me know what happens and if you need more help just add a comment and I'll be happy to assist you further. Thanks.

Jeff

Comments:

May 13, 2008

- OK - Sorry - I was typing when Mark was posting. Never mind what I said and please don't rate. Thanks.

May 13, 2008

- No No- Plug your modem into the wan port of your router. Does the wan light flash?

May 13, 2008

- Is your status light blinking?

May 13, 2008

- So, if you hook up a ethernet cable to a hard wired port on the router, can you get into the interface page?

May 13, 2008

- Try this - unplug your modem and unplug your router. After about 60 seconds plug in your modem. After all the lights have come on the modem (except the activity, won't come on til the router's plugged in) plug in your router. Give it ten seconds and try to get in with your browser.

May 13, 2008

- ok - you're getting me mad. It's 2 AM here. I'm fed up with that .....Do this. First of all, Mark asked you about a static IP address. Have you always had that pc set up that way? Why don't you change it to obtain IP address automatically.

May 13, 2008

- ok- now change it to obtain ip address automatically and obtain DNS server automatically.

May 13, 2008

- It's not that late..please do what i requested because ther's another step involved.

May 13, 2008

- The unit's ok- I own a Dlink- do what i say darn it- lol

May 13, 2008

- So is it now set to obtain an ip address automatically and a DNS server automatically? If not could you pretty please do it?

May 13, 2008

- OK- If that's done - now - go to your command prompt and type ipconfig and tell me what it says please. (start>run>type cmd hit ok)

May 13, 2008

- ok back to your command prompt.

type ipconfig /release (there's a space between the g and the /)

then type ipconfig /renew (same deal with the space)

if it does it and doesn't time out, type ipconfig again. We want a default gateway of 192.168.0.1

May 13, 2008

- It shouldn't do that. That's not right. It's your call. You can rate Mark and me as fixed or we can continue with my last thing to do. That will renew the ip's.

May 13, 2008

- came back with the same after release and renew?

May 13, 2008

- u still there?

May 13, 2008

- Add a comment letting me know what happens. In case that doesn't work I still have other ideas. This happen to me once but turned out ok. C ya later.
Jeff

May 15, 2008

- I'm glad you got it working. I didn't think it had died. I'm surprised D-Link was like that on the phone. They've always been very nice to me. Must just be you people on the other side of the pond. Anyway, if you need anything else you can always post your problem directly to me. I just wish that thing had been in front of me. 30 minutes and it would have been fixed. Glad it turned out ok. You were very patient and that was key. Most people want us to tell them one thing and expect a fix. Doesn't always work like that. Thanks again.

Cheers,
Jeff
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Solution #2

posted on May 13, 2008
Very Helpful)

Mark_Webber

Rank: Wiz 
Rating: 85%, 395 votes
Iknow this will sound a little crazy, but set your static IP on the lappy to 192.168.0.1 subnet 255.255.255.0

If you get an IP address conflict at least you know it's there as far as the network is concerned.
Comments:

May 13, 2008

- And you are 100% certain you have the right firmware on the router. Not just the model but also the right hardware revision.?

Sorry, but I do have to ask.

May 13, 2008

- And you are 100% certain you have the right firmware on the router. Not just the model but also the right hardware revision.?

Sorry, but I do have to ask. You

May 13, 2008

- And you are 100% certain you have the right firmware on the router. Not just the model but also the right hardware revision.?

Sorry, but I do have to ask. You would

May 13, 2008

- And you are 100% certain you have the right firmware on the router. Not just the model but also the right hardware revision.?

Sorry, but I do have to ask. You would not

May 13, 2008

- And you did the update from what comp? The pc via the lan or the laptop via wireless?

May 13, 2008

- What I am thinking is the router is still good, but the MAC address has been corrupted or wiped. If you contact D-Link they may have something they can do to correct it.

I doubt there will be another way to do it.
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