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Hello could you tell me why i cant load my web cam on my new laptop its a new web cam as well but its saying drivers not installed

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  • fran49 May 13, 2008

    my disc wont load on my laptop it runs for a few seconds then just stops nothing comes up on sceen

  • Tom Kilroy
    Tom Kilroy May 11, 2010

    Did the camera come with a CD?

    It should also have come with a short list of instructions, I say this only because some cameras are really picky on how you set them up, what order you do things in.

    If you have a CD to install the camera with...

    Unplug the camera, and put the CD in to install. Follow the directions on the CD. More than likely it will tell you when to plug in your camera... but if it doesnt, you cant plug the camera in when the entire installation is complete.

    I hope this helps, if not let me know and Ill help you until we get it working.

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Posted on Aug 27, 2008

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  • 67 Answers

I will just assume that your laptop has Windows on it.

  • From the start menu, select either "Computer" or "My Computer"
  • There you should see all of your drives, including your CD drive.
  • Double click on your CD drive.
  • You should see a file there called "Install", or "Setup", something to that degree. Double click it.
  • Be sure to have your camera unplugged, the installation might tell you when exactly to plug it in. If not, plug it in when everything has finished.
  • You may have to restart your computer for the driver software to finish setting up.
I hope this fixes your problem. If not, let me know and we can try something else.

Posted on May 13, 2008

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Posted on Jan 02, 2017

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