Question about Office Equipment & Supplies
Dell 5100cn won't print yellow. No error messages except "replace imaging drum soon". Replaced yellow cartridge, cleaned yellow, etc. Still not working
Posted on Nov 12, 2010
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Posted on Jan 02, 2017
SOURCE: Color Faded
This sounds like a typical Developer Drive failure. The Developer Drive for color is different that the black developer drive. This is why black can print fine, but colors are faint or non existant. see below,a recent bullitin about this exact issue from Dell. ( the ROS, is the printhead, and is located behind the 4 developers.
Print Quality Issue
1. Problem: - Color images are extremely faint or not produced, but black images are produced without any problem.
Resolution: - Replace Developer drive assembly (H6702) and clean ROS Window/Glass.
If you chose to persue this repair, you can probably find a replacement developer drive by doing either a google search for the part number listed ( H6702 ) or an ebay search for the same. We can also provide you with removal and replacement instructions.
Posted on Oct 30, 2008
There are chances the magenta ink got over or its dried :
# Hold the cartridge upside down, with the bar-code label facing you and take a damp paper towel.
# Use the towel to wipe the printhead of the cartridge on the bottom (where the ink comes out). Wipe the printhead horizontally in one direction only (left to right).
# Continue doing this until it looks clean.
# Then dab the cartridge on the towel to make sure the ink is flowing.
# Next, look inside the printer and locate the carrier that holds ink cartridges. Caution: Make sure the cartridges are not installed at this point.
1. Look for a shiny piece of metal underneath the contacts at the back of the carrier.
2. Take a damp cotton swab (use water only!) and wipe along the bottom of the shiny metal piece. Note: You may need more than one swab.
# Reinstall the cartridges, making sure you snap them correctly into the printer. try this if this did then heat the cart cartridges walls with hair dryer for 2 min then insert it back and check if it works:
Posted on Feb 24, 2009
The answer you got from Dell was partially correct.
It is the Magenta Developer that is causing your problem, however, you can replace this part for less then the printer if you do the work yourself.
I have successfully instructed other on replacing the developer units, although you will have to procure the part.
This is one of the 4 color assemblies you see when you remove the imaging drum.
The part number for the Magenta Developer is M6090
The first thing to do is price the part. I usually suggest doing a google search for the part number. you will find many resellers that way.
you might also try a search on Ebay for the part number as well.
If you decide to purchase the part, if you somewhat mechanically inclined, you should be able to replace the part without a problem.
I can give you detailed instructions on how to change the developer if you decide to go that route.
Posted on Nov 04, 2008
SOURCE: Dell 5100cn
I am going to answer this even though there was no reply to my clarification report.
No, it is not a HVPS problem. This is a magenta developer problem. The magenta developer for some reason has the highest failure rate of all the developers, including black. Perhaps because there are more shades of magenta in color prints.
Since you changed the toner, we can assume you are not out of magenta, but it is possible that you did not run a developer cleaning in the maintenance mode on the magenta developer.
If the magenta toner had been allowed to run out all of the way, a developer cleaning would allow the toner auger to move fresh toner from the toner dispenser, through the feed tube, into the developer.
If you have run the developer cleaning, and you can see that there is magena toner on the magenta developer ( for clarification, the developers are located behind the imaging drum. remove the drum to expose the 4 developers ), then the developer itself is defective.
Posted on Nov 22, 2008
SOURCE: dell 5100cn change ip address
Changing Printer's IP Address isn't that complicated. There are two ways on how to change the printer's IP Address.
If you know the old printer's IP address, you can simply type that old IP address on the Address Bar of your Internet Explorer or any other browser (ex: http://192.168.1.101). It should redirect you to the printer's User Interface. From there you can go to Network then TCP/IP settings. You can change the IP address of the printer. Make sure to use an IP address within the same range of your network.
The other way to change the printer's IP address is by its own Menu/Settings on the printer's LCD panel.
On your printer, press Menu then got Settings. Look for Network or LAN settings and click on Advance. Select TCP/IP and click on Edit. You can now change the IP address of the printer from there. Click on Done or Save after that.
Note: Make sure the use the correct IP address within the network's range.
Posted on Jul 16, 2009
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