Question about Office Equipment & Supplies

1 Answer

I changed the drum of my client's canon 2016j recently. it was worn out (with cut on the edge).he now is reporting that after every 15/30 copies the machine brings error code 007.once he restarts the error goes & recurs again after 15/30, they are using generator to run their office.the area doesnt have conventional power.thanks

Posted by on


1 Answer

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points


    An expert that got 20 achievements.


    An expert that got 10 achievements.


    An expert that got 5 achievements.

  • Master
  • 1,219 Answers

the error E007 means fixing trouble.
The fixing foil is worn out or damaged.You need to change the fixing foil.
These isnt related to power.If the power is involved You can have messages like E001, E002, E808, because printer doesnt gets enough power to heat up or rotate fixing unit.
Also if You want to prevent power issues you can place power stabilizer before copiers power supply.

For service manual You can contact me on

Hope that helps!

Posted on Sep 06, 2010


1 Suggested Answer

  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

a 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of.(from cars to computers, handyman, and even drones)
click here to download the app (for users in the US for now) and get all the help you need.

Posted on Jan 02, 2017


Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

1 Answer

Canon IR 2016j, paper jams on every copy.How do i fix it?

Dear Abdullah
pl. check the machine base where it stay, it should be plain and firm.
Next check the left side door(test it by pushing inside while making copy). check the fixing assembly and paper path, may be toner clogged on its surface.
If your machine covered more than 200000 A4 copies, check the paper path (guide) at registration sensor and delivery guide at fixing unit.
If the paper jam at paper pickup tray, replace the pickup roller set (2nos.)

Since you have not mentioned the page counter and where paper jam occurs, its difficult to assume more.


Mar 15, 2015 | Canon Office Equipment & Supplies

1 Answer

Black edges

take out a internal report and check if it also has the same problem.If yes then u have to check the optics for any obstruction or foreign matter.have u changed ur toner recently ,if yes then it could also be a problem if it is not genuine .How much has ur drum yielded.check that also.

Mar 05, 2012 | Canon iR 2016i Black and White Copier

1 Answer

The printer copies turn out with a faint gray background through half of the copy. Its as if something is dirty and it printing the dirt.

it could be few things,
Its probably drum unit fault, probably the cleaner is worn out and doesnt clean drum surface enough.Remove the drum unit and see if there is "leftovers" on drum surface and if Yes change the drum unit.
If the copie isnt baked enough that means that the fixing roller is worn out and you need to change it.
If You are using replacment toner, not genuine from Canon, also it can cause problems like bacground, dots, spots,...

Hope that helps!

Sep 09, 2010 | Canon imageRUNNER 1023N Black and White...

1 Answer

I am getting a 5mm dark bar on the lead edge of a print job

try drum refresh and developer refresh... make sure your firmware is current... if possible reset your print card... physically and software wise... make sure that the guides on your paper trays are a good fit... change the default paper tray for print jobs and see if that helps... if it does... then its the tray... if not then call service...

Dec 12, 2009 | Canon imageRUNNER 2200

1 Answer

We have a Canon PC 400 copier. When making a

Remove the toner/drum cartridge. Carefully rotate the drum, via the end with gear, to check the edges for toner spots like appear on the copies. If located on drum, GENTLY wipe off with a dry cotton ball. Reinstall cartridge. Check to see that spots are gone. If spots reappear, replace with new cartridge (drum most likely damaged)

Sep 11, 2009 | Canon Office Equipment & Supplies

1 Answer

Canon PC6re copier makes copies that are dark on the long edges

Just fyi, a Canon PC-6e is a copier that is about ten + years old of a model... The drum unit will make the copies better.... But, you most likely need to clean the optic's. Have you tried to make the copies lighter??? If I am correct, there is a small botton on the control pannel that will turn... It will make the copies light one way and darker the other way... Good Luck

Apr 20, 2009 | Canon PC170 Copier

1 Answer

Poor copy quality - lines on paper

Hello sir; The problem is caused by drum cleaning blade, you need to replace drum cartridge or drum blade if you can.

Jan 23, 2009 | Canon NP 6551 Black and White Copier

1 Answer

400S Black lines at top of copy

Sounds like the drum is worn out. Usually do 60-70K before replacement. Shading more noticeable at top of copy. Could also before worn upper fuser roller.

Nov 09, 2007 | Canon imageRUNNER 400S Copier

Not finding what you are looking for?
Office Equipment & Supplies Logo

Related Topics:

85 people viewed this question

Ask a Question

Usually answered in minutes!

Top Office Equipment & Supplies Experts


Level 3 Expert

102366 Answers


Level 3 Expert

2237 Answers


Level 3 Expert

76649 Answers

Are you an Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides