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I have a hp dv5000 multimedia notebook. Till yesterday, everything was working fine, but this morning before starting up the comp, I cleaned the keppad witha soft brush and then switched on the power switch. I open MS Word and started typing, That's when i found that instread of typing the word p l, j, k, ( keys which has numbers on it too) typing numbers. then I checked that scroll lock lite was continuously gleaming blue. I tried to shut it down but it did not. What to do? Please help. I cant type anything. nandini

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Remove the power chord. Remove the battery. Remove all the external peripherals. Press and hold the power button for 15 seconds. Put the battery back in. Turn on the laptop.
It should work fine now.

if not turn the laptop upside down then slap it lightly 3-4 times
this will then surely fix the problem and if not then take it to the service center.

Posted on Sep 06, 2010

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Hi Nandini,
To resolve this issue please press Fn and Num Lock keys together and that should take care of it.
Interestingly, the numlock function is enabled in combination with Fn on this laptop.
If you press this button alone, scroll lock will be enabled, but the indicator will remain dead.
For a more user friendly design, it could have been done vice versa.

Posted on Sep 06, 2010

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