Question about OKIFAX 5650 Plain Paper LED Fax

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Check drum cartridge

There was a paper jam and paper was removed. Message appeared "message in Memory / check drum cartridge". New drum cartridge was "dropped" into the machine as always, but error message remains teh same "Message in Memory/check drum cartridge"

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You need to clean the drum surface as well the charger roller. Removing the paper jammed can caused the surface get the dirty by toner split.

Posted on May 13, 2008

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I keep getting an error message about a paper jam for my printer but there is absolutely no paper jammed anywhere in the machine.


Have you tried a new toner cartridge, The toner cartridge has moving parts, and of the cartridge gets stuck, the printer may indicate a paper jam.

Also paper often tears when clearing jams, and the little shreds of paper can stay in the rollers of the printer and keep it jammed. Make sure to inspect all the rollers to make sure they move freely, and do not have anything stuck in them.

Aug 21, 2014 | D-Link D LINK DELL B1260DN MONO LASER...

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Paper jams and burn


Lets try the following

  1. If there is no paper, load a new stack of paper into the paper tray.
  2. If there is paper in the paper tray, make sure it is straight. If the paper is curled, you should straighten it. Sometimes it is helpful to remove the paper, turn the stack over and put it back into the paper tray.
  3. Reduce the amount of paper in the paper tray, and then try again.
  4. Check that the MP tray mode is not chosen in the printer driver.
  5. If the LCD shows Paper Jam message and you still have a problem
Or try
  1. Pull the paper tray completely out of the machine.
  2. Use both hands to slowly pull out the jammed paper.
  3. Press the cover release lever to open the front cover
  4. Slowly take out the drum unit and toner cartridge assembly. The jammed paper may be pulled out with the toner cartridge and drum unit assembly, or this may release the paper so you can pull it out of the paper tray opening.
  5. Put the drum unit and toner cartridge assembly back in the machine.
  6. Close the front cover.
  7. Put the paper tray firmly back in the
Or leave a Voice mail we'll check what we can do

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1 Answer

As soon as I started using recycled ink cartridges, I started getting a paper jam error on my printer. The control panel message instructs me to remove the back panel and clear paper jam. I've done this...


As soon as I started using recycled ink cartridges, I started getting a paper jam error on my printer. The control panel message instructs me to remove the back panel and clear paper jam. I've done this several times but there is no paper to clear and the message keeps coming back. I've tried turning of the printer and unplugging it to clear the memory, but that doesn't help. Could it be that the chip on the ink cartridge is messing with the printer's operating system?

Oct 14, 2010 | HP Photosmart C7250 All-In-One Thermal...

1 Answer

Jammed paper


There are 3 places to check for jammed paper.

Turn off the fax machine, then remove the tray and open the back cover, and open the front cover to remove the drum and toner (cartridge) and look inside machine.

After you find the jammed paper put the cartridge and tray back in machine and close all the covers.

Error message should go away.

Apr 06, 2010 | Brother IntelliFax-2820 Laser Fax

1 Answer

PAPER JAM MESSAGE APPEARS WHEN THERE IS NO PAPER JAM


Please follow the directions below to clear the paper jam error orincase there is one somewhere.

Turn off the Printer. Remove the drum and toner from the front cover. Remove the toner from the drum. Look inside machine incase of possible paper jam. Open back cover and paper tray incase of jam. Close all doors and put toner and drum back in machine. Turn on the printer, and see if the error message is gone.

Apr 04, 2010 | Brother MFC 7420 All-In-One Laser Printer

1 Answer

MFC 7420 front paper jam


First you need to clean up your printer with duster and after thatn, check the toner and drum to see any paper jam or anything wrong,
Normally after you clean up the machine, should working fine,
if still not working, please replace the rubber roll.

Apr 06, 2009 | Brother MFC-7420 Printer

1 Answer

New toner cartridge and paper jam


Does this happen when you install the old toner? Is the NEW toner an OEM or compatible? I have run into this problem before on some other Brother all in one models. There is a sensor flag located just below the toner and drum unit. Remove the toner/drum unit, check that the sensor flag will move to back and forth freely. My customer removed the toner and drum unit and threw the drum unit away, not realizing that the toner seats into the drum unit. When they placed just the toner into the printer, it read paper jam. Because the drum unit is part of the paper path, the sensor was not in the correct position.
Try re-seating the toner into the drum unit and then re-seat the entire unit into the printer. Let me know if this helps.

Oct 20, 2008 | Brother DCP-7020 All-In-One Laser Printer

2 Answers

Persistent paper jam message


In response to a question by Fixya. I solved it by searching throgh all references to paper jams on Fixya. I found a solution which I have already described. This is a very helpful site.

Feb 27, 2008 | OKI B4100 Laser Printer

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