Question about FrancisFrancis! X1 Espresso Machine

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Hi, I have an X1 francis espresso machine. I am having a problem with the machine heating up the water. I am not sure if it is the element, or the thermostat. The temperature guage does not rise above 20* C, however it feels much hotter than that. My question is, where is the thermostat located? Is the thermostat part of the temperature guage? I am not sure if I should replace the element, thermostat, or both. Thanks

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  • 30 Answers

The thermostat is a bit that goes into a hole on the boiler, connected by a wire to the gauge. It is most likely that the thermostat has come unstuck from the boiler and is registering incorrectly.

Posted on Jan 23, 2015

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Posted on Jan 02, 2017

  • 1 Answer

SOURCE: Francis francis x1, blocked steamer

I had the same problem on an X5 model, eventually we realized that you we could unscrew the entire nozzel fairly easily (not just the little steam attachment on the end). Once we'd done this, it was easy to soak the entire nozzel in hot soapy water.  I then used a needle and dental floss to get the entire thing clean inside.  Not very technical, but it worked for me.  Worth a try if you haven't already sorted this.

Posted on Mar 17, 2009

  • 10 Answers

SOURCE: francis francis x5-espresso splatters all over

1) The coffee you are using may not be ground finely enough to provide a proper extraction time, resulting in water rushing through the ground coffee much too quickly. Think of it like water running through a handful of pebbles as opposed to a handful of sand. You want "sandier" coffee.

2) Your gasket (the rubber part that seals the portafilter to the group head) may be worn/damaged and is leaking water when you are brewing. Attempt to contact FF! or Saeco to secure a replacement gasket. When you are not using the machine, don't tighten the portafilter all the way in to the head, either leave it completely disengaged or only loosely attached. This saves wear on the gasket.

3) Your brew water may be too hot. Purge your boiler right before brewing by running water into a bowl without the portafilter locked in. After a few seconds the superheated water will be run out and you're ready to brew.

Posted on Apr 01, 2009

jmgldsmth
  • 1869 Answers

SOURCE: Francis Francis X1 - Cleaning lime from tank

CLR rinse followed by a vinegar brew then a clear water brew cycle

Posted on May 21, 2009

  • 1089 Answers

SOURCE: my francis and francis is leaking and the espresso

Hi
Try calling Illy at 877-469-4559. They can help you get your machine fixed.

Posted on Jul 16, 2009

  • 2 Answers

SOURCE: I bought a second hand Francis Francis X1 Espresso

Perhaps the heating element is broken. Does it heat up at all? If not, the steamer won't work and there will be nothing for the gauge to register.

Posted on Feb 09, 2010

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