Question about Epson Stylus CX5400 All-In-One InkJet Printer

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Scanner Error We want to make a photocopy and I have done the suggestion, the paper feeds into machine, then the red light comes on. That's it! Mike

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  • mikerazboy May 14, 2008

    I know where the lock is, I followed the instructions, I pressed the BW key, warming up, starts to feed, red error light comes on. Thats it - no fix. What about taking it apart and fixing it that way. Tried unplugging...no work. This is ready for service call.

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If your scanner bulb does not come on, either it has gone bad or the controller for it has. Consult the user guide for less common causes of the message:

http://files.support.epson.com/pdf/cx54__/cx54__u1.pdf

Posted on Dec 07, 2009

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Hi do you have a scanner transportation lock? on the unit where you actually place the document or on the glass area on the very right hand or left hand side do you have a switch that has a scanner logo or picture? showing lock and unlock pad? position it to unlock pad after turning it off, just toggle it 3-5x then position it on unlock position then turn it back on and try copying again.

Posted on May 13, 2008

  • Edgar Allan Pagayona
    Edgar Allan Pagayona May 13, 2008


    Here's where you can locate the transpo lock


  • Edgar Allan Pagayona
    Edgar Allan Pagayona May 13, 2008

    Are you still getting the scanner error message?

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