Question about Vtech V.Smile Pocket

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Trouble with a vsmile

This is a brand new vtech pocket and when you put a game in the screen just blinks

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  • PAULKAREN Jun 24, 2008

    I have the exact same problem with two v tech units for my 2 five year olds. It's really annoying me as I have 12 games (not cheap) and no luck getting any of them working !
    HELP!


  • SHALA-S Jul 09, 2008

    MY SON HAS 7 GAMES AND NOW THE V-SMILE WON'T COME ON AT ALL NO SOUND OR NOTHING. THE GAME IS LESS THAN 6 MONTHS YEARS OLD! WHAT IS WRONG I HAVE INVESTED TO MUCH MONEY IN THIS GAME TO THROW IT AWAY. HELP

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I have had a similar problem with my kids' unit. In ours it appears that there is a metal brace in the game slot that has gotten warped. We must have left it in the car too many times. Anyway it didn't allow the games to drop completely into the slot and the machine wouldn't work. My redneck solution was to use a playing card to push the brace out of the way while putting in the game, and then removing the game. Works OK now.

Posted on Dec 04, 2008

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I have the same issue with two of these units, and I find that leaving the power cable unplugged, plug the cart in, then plug the power in, sometimes it works. Sometimes you have to repeat this many times before it starts working. I am guessing it is a problem with the little card slot inside the unit, but not sure. Would be nice to have a better fix for this. Cleaning might help like retrocache said (maybe I will try that myself).

Posted on Aug 14, 2008

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Here is wild stab in the dark
the Vtech is a cart based game
sometimes the contacts that are at the end of the cartridge and the hole in the machine may get a little dirt in them and stop the game from playing.
if you open the slot in the machine and blow in the slot you may dislodge any dirt
you can do this with the cartridge as well
if this fails you may want to clean the contacts with a cotton cloth with 100% alcohol (or CD lens cleaner)
I hope this helps.

Posted on Jul 08, 2008

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1 Answer

My wireless controller on a vtech vsmile motion is not talking to the game. it has been a really long time since it has been played. new batteries are in. do I have to reprogram? couldn't find the...


take batteries out of console. Hold start button on console for 45 seconds. put batteries back in. press start to turn console on. controllers should work now

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My Vtech vsmile didn't work a the time I push the power button never happend my batterie are test and are brand new an i try to connect direct with a power supply never work again


There are problems with the power adaptors. Did you use a VSmile power adaptor, or something that just seemed to fit the unit? Using the wrong power adaptor (like unknowingly plugging a Leapfrog power adaptor) into the unit can cause damage to the Vsmile Board.
Push and hold the power (smile) button for one minute, then install fresh batteries. if it powers back up, then try:

Dirty Smartridges (the game cartridges) are to blame for about 90% of VTech Vsmile products not powering up.
In some instances, the cartridge slot on the unit itself can become damaged and will cause no power up.
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Sep 30, 2010 | Vtech V.Smile TV Learning System

2 Answers

We have a vtech vsmile and it will not work correctly!!! it will turn on with no game in but as soon as you put a game in to play...it goes blank and will not play the game. It won't even let you turn it...


We had the same problem. Put alcohol on a q-tip. Pull back the plastic sleeve on the Smartridge (game) and clean both sides
of the metal contact. Insert the Smartridge into the Smartridge slot and remove quickly. Then insert Smatrige and turn on the power.

I did this to all of the games and now it works like new!

Hope this helps!

Jul 02, 2010 | Vtech V.Smile Pocket

1 Answer

Our Vsmile won't play


Make sure the system is off before inserting any cartrdiges. Things you can try to get the V.Smile TV Learning System to work:
1) Press the Reset – Press and hold the ON button for about 10 seconds
2) Make sure the game is inserted far enough into the system, and that it is pointing in the right direction. You may occasionally need to clean the contacts.
3) Also, make sure you are using the supplied power cord/adapter, not batteries. Batteries cause more problems than they’re worth.
-Tha Mp3 Doctor

Dec 31, 2008 | Vtech V.Smile TV Learning System

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Vsmile cyber pocket not working


Hi I'm ryan, try resetting it. Remove the battery cover, there should be a pin hole with a reset button in it. my daughters did the same thing and i just reset the system and it works fine.

Dec 25, 2008 | Vtech V.Smile Pocket

1 Answer

Turning vsmile pocket on with batteries


All you need are 4 AA battery of anykind. Open the back cover, remove the Vtech rechargable battery pack and insert 4 AA batteries in its place. Now your child will enjoy there Vsmile again.

Dec 14, 2008 | Vtech V.Smile Pocket

1 Answer

Vsmile pocket - sound OK but blank TV screen when using with TV


Make sure that the yellow is on the same port as the white. also, make sure the yellow port is not labelled OUT or OUTPUT.

Nov 13, 2008 | Vtech V.Smile TV Learning System

3 Answers

Vsmile will not turn on


HI! Have a few ideas for you. First, are the batteries brand new never used good batteries? Also, are you sure they are in the correct way? If so, try to reset the system. Unplug all cords from the Vsmile. Then, for a full timed minute, press down BOTH buttons on the front of the console. After the minute, plug everything back in and try to power it up. If this does not work for you, please contact Vtech Customer support. You can reach them at 18005212010. Hope you find this helpful! Good luck! :)

Sep 08, 2008 | Vtech V.Smile Pocket

1 Answer

V smile pocket problems


Do you still have your receipt? You could try to echange it at the store. Vsmile is coming out with a newer slightly different handheld model you could try. Though, we have a vsmile for the home and a leapster as a handheld game. Which both of my children have loved. Have you tried calling Vtech about the problem? I've had to call before about the home unit and they were very helpful. (Incedently, I have had problems with that, so if you ever do here's a helpful tip: Reset the machine by unplugging EVERY cord and pressing the two front buttons together for one full timed minute! We were having problems with a power issue and this solved it) They may be just as helpful as Leapster's Leap Frog company and send you a replacement! Once on a long car trip my daughter got sick in the car, while playing, so needless to say the game system got it too. And when I called Vtech about what to do, they sent a replacement! Try calling Vtech and see. You never know! Good luck!! :)

Sep 05, 2008 | Vtech V.Smile Pocket

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