Question about Summer Infant Best View 25" Color Video Baby Monitor

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My summer best view handheld video monitor says out of range and will not pair.

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Have you tried pressing the pairing button at the back of the camera unit and press the scroll button at the center of the receiveing monitor at the same time as suggested by the manual? I had the same problem, followed the manual instructions and solved it. (Greetings from Mexicali, M

Posted on Sep 25, 2010

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  • toyenn Oct 03, 2010

    This worked! The battery died on the monitor and, when we plugged it back in, suddenly "out of range" was all that the monitor would say. As suggested here, I found the manual and followed the "pairing" instructions, and it worked again. What a relief, since this is not a cheap item! Here are the instructions, in case anyone's lost them (abbreviated a little):

    1) Move camera and monitor near each other. With monitor on, press the menu button on front of the monitor and scroll down to "add/del camera."
    2) At the same time with the camera on, press the "pairing" button on the back (I'd call it the top) of the camera.
    3) You should then see a picture from the camera on the monitor. (I think I had to hold down the pairing button, and go through to "add a camera.") And there was the picture again!

  • michelle_hoe Dec 18, 2010

    worked great thank you I could not find my manual

  • bg90 Jul 03, 2011

    OUT OF RANGE PROBLEM FOR SUMMER BRAND CAMERA ...You can solve it very easy..
    First : Click to Menu buton
    Second : Delete to camera,when you delete to camera you will se NO CAMERA on the screen. Third : You should set up Camera ( You will see bold camera number 1 on the screen ) after that you will see view on the screen.

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That happens to me sometimes... I have the online instructions saved so I copied this off it for you:


Pairing Monitor and CAMERA:
The Monitor and CAMERA are paired at the factory for privacy reasons. If the Monitor and CAMERA are not paired with each other for any reason, please pair them as described below.
Step 1: Move the Monitor to the same area as the CAMERA. With the Monitor on, press the Menu button on front of Monitor and using the Scroll button move down to the "ADD/DEL CAM" option. Press the Scroll button to select "ADD/CAMERA".
Step 2: At the same time press and hold the scroll button on the monitor and the pairing button on the CAMERA for at least 5 seconds. Then release.
Step 3: You should then see a picture from the CAMERA on the Monitor.
Step 4: If this is unsuccessful, you will see the message "OUT OF RANGE" on the Monitor screen and should repeat steps above making sure the CAMERA and Monitor are close enough to each other for pairing.

Posted on Nov 15, 2012

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1 Answer

Why does it keep "saying" out of range?


if camera and base are within a few feet of one another does it have a problem obtaining a signal (syncing ) ?? as if it works ok then there might be a object that is getting in the way of the signal , radio waves move from its transmitter (camera) towards its receiver (monitor) in a straight line , if there is too large a mass in the way then the radio wave can't penetrate it and will be "lost" also ck both the camera's and bases battery levels (if they have one) for proper peak power level , as it takes energy to drive the radio signal towards its receiver .

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1 Answer

My camera is saying out of range can you help


Turn on both camera and monitor. Bring the monitor close to the camera. Press menu button and scroll down to "add camera"
Press and hole the pairing button on the back of the camera and press and hold the centre button on the monitor and hold for a few seconds. The monitor should soon show what the camera sees. Then just close up menu.

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My Summer Infant Best View Handheld Color Video Monitor with 2.5" Screen shut off while I was using it. I thought the battery died so I plugged it in and nothing happened. I left it charging all night and...


I'm having the same problem with the view. I have sound but no picture... I charged it over night and started to use it, But the video keeps turning off and all i get is the sound, i have to keep pressing video on. I have read a lot of peoples problems and this is a major one.... I'm taking it back to babies r us ! so much for 140.00 bucks !!!!!!!

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1 Answer

I just accidentally deleted the camera from the handheld and cannot get it back... now it says no camera is available. This is actually for the Best View monitor (Summer)....so far a piece-o-****.


I know this is an old post but I was having the same problem w/ my monitor. It's an older version but I believe the only difference is it doesn't have the soother. I have the best view day/night handheld. Anyway, I couldn't find help so I did this. From the main menu on the monitor, go 2 add/delete camera & select it by pressing in the middle button that moves the camera around. There is a button on the camera itself. I faced the camera & monitor 2ward eachother & pressed the button on it, along w/ the center (toggle/select) button in the front of the handheld monitor. Careful though, cuz it'll add it more than once & u will have 2 go back & delete.

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