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Okay, whenever we turn the laptop on it runs smoothly but when the desktop screen comes up it's black. you can see the mouse and you can start task manager but nothing else. what do we do?

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  • lazymay3 Sep 06, 2010

    Okay, I tried that. It'll let the internet come up and then i typed in desktop and it'll let me change the picture but there's no icons on the desktop. There's no task bar. No recycle bin. No nothing. It's just empty.

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Start task manager and type in Explorer or desktop if you are using microsft operating system

Posted on Sep 06, 2010

  • nyiko_com Sep 06, 2010

    if you ddt what i told you make or format your pc after doing the process

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My asus x502c won't come on only black screen with a mouse how do I get it to switch on?


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