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I'm using Charter as my internet provider,how do I set up Microsoft outlook

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  • Terry Sims Sep 06, 2010

    thank ypu for your help

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Generally you can use the default setting for Internet connections in the Outlook configuration. To add your account, you can use the steps on the following page.
http://www.charter.com/customers/support.aspx?supportarticleid=1410
There are some more topics on that section of web pages if you are using another version of Outlook or Outlook Express.

Posted on Sep 06, 2010

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Getting outlook to work; won't connect to server


Hi! Thanks for using FixYa to solve your problem. Basically, Outlook needs to know what your outgoing and incoming servers are, and how they are configured, in order to send and receive your e-mail correctly.

The incoming server is the e-mail that you receive from other people. The outgoing server is the e-mail that you send to other people. I would advise the best thing that you could do is to call your Internet Service Provider, or ISP (like Charter or Verizon), and ask them the following questions:

1) What is the address of the incoming e-mail server? (like pop3.charter.net) -
usually this is a POP3 server.

2) What is the address of the outgoing e-mail server? (like smtp.charter.net) -
usually this is an SMTP server.

3) What is the port for the incoming server?

4) What is the port for the outgoing server?

5) Is this an encrypted connection?

6) Does either server require authentication (usually the incoming server)

In addition, please be sure that you use the correct username and password for your e-mail that your ISP provided you. This is likely going to be different than the username and password that you use to login to your ISP's website (it is for Charter).

POP3 and SMTP are "protocols," or languages, so to speak, that your ISP's network uses to "talk to" other servers to send and receive your e-mail. As long as these settings are configured correctly, Outlook should have no problem sending and receiving your e-mail.

These same methods work for other e-mail clients like Mozilla Thunderbird and Incredimail.

When you create a new account in Outlook by the way, Outlook will try and use an encrypted connection. If your ISP does not use encryption, you will wait a good long time and then Outlook will tell you it can't find or configure your e-mail s ervers. If that happens, just tell Outlook to use a non-encrypted connection, and then it should find all your e-mail server's settings from your ISP just fine without further intervention.

I do hope this helps! Take care!

May 17, 2011 | Microsoft Outlook

1 Answer

Can't set up my email on Micro Soft Outlook 2007 for Windows7. no income or out going email. please help with the correct settings and set up


if you are trying to set up a pop3 account, go to "tools", "options" "email setup" you need to know your sign in name (e.g. your email address), if you use Charter Mail, you pop3 would read pop.charter.net,, and the SMTP would read smtp.charter.net If you don't use charter just substitute your email provider where I have typed "charter". You cannot use "hotmail" for outlook anymore so don't bother trying.

Feb 21, 2011 | Computers & Internet

2 Answers

We cant open our email, it has been three almost three weeks now. we have done all that it says to do, but still nothing , please help us . linda


How are you trying to access your E-mail?

Is it via a "web-mail" interface, such as Google Gmail, or Yahoo! Mail, or Microsoft Hotmail, or a similar interface offered by you ISP (Internet Service Provider), e.g., http://webmail.charter.net ?

Or, are you using Mozilla Thunderbird, or Microsoft Outlook, or Windows Mail, or Microsoft Outlook Express to download the E-mail to your computer?

If any of the latter, then your ISP should be able to provide you with "technical support" on how to configure those E-mail agents.

What have you tried?
What error-messages have you received?

Dec 28, 2010 | Compaq Presario 700 470024-192 Notebook

1 Answer

I have charter.net for my e-mail I wish to change to outlook express, (this is a new computer) and my e-mail address were not downloaded. I


Open Outlook. Goto TOOLS, ACCOUNT SETTINGS. Under the Email tab, look for NEW.Press NEW, Generally choose the first choice of account (Http, Imap, etc). Then just follow the instructions. Outlook will use your existing charter account and password to access your email.

Good Luck

Feb 01, 2010 | Microsoft Office Professional 2007 Full...

2 Answers

I'm receiving error messages, as I have changed e-mail addresses. How do I correct by dropping highdesertrats@sbcglobal.net, and changing it to highdesertrats@charter.net?


if you are referring about outlook..you have to change the email address and password by making a new net passport into outlook

Aug 17, 2009 | Computers & Internet

1 Answer

Outgoing message does not go with Outlook 2007


It sounds like your SMTP settings are incorrect, if you are using a POP3 service, it can connect and download your email, but most ISP Mail SMTP servers dont allow outgoing mail from another ISP.

Example, I have a charter.net email account but I have wireless hometown as my ISP, so I have to set my POP3 settings to my charter.net account (incoming messages) and my SMTP settings to wireless hometown smtp server for (outgoing mail)

Mar 10, 2009 | Microsoft Office Outlook 2007: Windows

1 Answer

Ok, I can get my mail thru charter. now, how can


use outlook express export settings, but you can only export to outlook 2003 or 2007 you cant use it for any other software.

Feb 28, 2009 | HP Pavilion dv6000z Notebook

1 Answer

No outgoing email


Bob

It appears that you are accessing your charter account thru a different Internet Service Provider. Generally, most ISPs will allow downloads of email from 3rd party ISPs but will not permit uploads (sending email) as this is how many spammers origially sent emails without being traced and would overload email servers.

You best option is to send you email from florida using the charter webmail application at www.charter.net (Click the Email button and sing in to your account) From webmail (Which accesses Charter's Email server) you can send and receive from anywhere.

Feb 28, 2009 | HP Pavilion dv6000z Notebook

1 Answer

Highspeed DSL ser made some changes..don't agree with my outlook...


The correct email account settings for charter is as follows:
Incoming Mail Server: pop.charter.net
Outgoing Mail Server: smtp.charter.net

Hope that helps.

Jul 26, 2008 | Microsoft Office Outlook 2003 for PC

4 Answers

Outlook Printing Problems


open ie, change margins in file/page setup and try it again

Apr 08, 2008 | Microsoft Office Outlook 2003 for PC

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