Question about Sony KDL52V5100 52 in. LCD HDTV
I had this tv for almost a year, and I experienced this exact same problem about 3 or 4 times. The only thing you can do is turn the tv off and unplug it for a couple minutes. When you plug it back in it will work. This issue along with the intermittent sound issue on HDMI fed sources drove me crazy until I exchanged my tv for a KDL-52EX700. So glad to be done dealing with Sony customer support...because they're TERRIBLE. I had to email a VP at sony to get any results. The picture is beautiful on the V5100 for a lcd, but it's not worth dealing with the other issues...it's a flawed model. Hopefully your tv is still under warranty...you will have to call Sony and tell them your problem. They'll send a tech to come out, and he'll probably change out the motherboard..it won't fix anything. Then they'll probably send a tech out again to do the same thing when you keep calling...eventually they'll offer you an exchange. That's how it went for me...it was a 7 month nightmare.
Posted on Nov 24, 2010
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Posted on Jan 02, 2017
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