Question about Creative Labs Nomad Jukebox Zen Xtra MP3 Player

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HElp!!!! tried to upgrade firmware to work window media player 11. Found the upgrades but when I went to install them, the installion window said player is now rebooting...and well that is where i am at

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After three months of trying and trying in many computers, following many, many procedures found all over the Internet, my Creative Nomad has accepted the firmware and has borned again.
What I did?
1. Connected the Nomad on a computer with Windows XP and Windows Media Player 9, that never has been touched by a creaive device.
It recognizes the device but can´t find any update to the drivers,
2. Updated Windows Media Player 9 to Windows Media Player 10,
3. Restart the computer
4. Connect the Nomad and the computer recognizes the device and autamtically search and found updated MPT drivers.
5. Run the firmware update program "ZenXtraP4SAudible_PCFW_LB_2_10_03 (Creative Zen Xtra PlaysForSure Firmware 2.10.03)"
6. Finally the magic button always has been disabled was enabled so start reloading firmware.
And now the Nomad is working in windows vista.

The difference between the computer where the firmware works and the others is that this has never had media player 10 or 11 and never has installed creative drivers.
Hope this can be useful to smoeone, somewhere, sometime.....

Posted on May 14, 2008

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I tried upgrading my old Juke box. It went into rescue mode. How to re-install and set up new firmware


http://www.microsoft.com/windows/windowsmedia/player/11/readme.aspx#IssuesupdatingfirmwareonCreativeportabledevices

see this link it may help u

try uninstalling window media player 11 from pc.

Apr 02, 2010 | Creative Labs Nomad Jukebox Zen Xtra MP3...

1 Answer

When it the zen is turned on it says firmware


Had the same problem and nearly went nuts trying to fix it. Here's what I did:

1. Uninstall all creative driver & creative software.
2. Uninstalled Windows Media Player 11 (Rolled back to WMP 10) and restarted PC.
3. Uninstalled Windows Media Player 11 Runtime and restarted PC.
4. Downloaded and Installed the latest free version of Winamp from http://www.winamp.com
5. Connected my A/C Power Cord to my Nomad Jukebox then connected my Nomad Jukebox via USB cable to the Computer.

The computer should then recognize the Nomad Jukebox as "Found New Hardware" then "MTP Device" and lastly "Your new hardware is installed and ready to use.

6. If you haven't already, go to the creative website and download the Creative Zen Xtra PlaysForSure Firmware 2.10.03 and save it to your computer.
7. Run the Firmware (Make sure Nomad Jukebox is connected) and at this point the Computer should recognize the Nomad Jukebox and begin the upgrade.

After your upgrade is complete, You can go ahead and re-download Windows Media Player 11 and it will recognize the Nomad Jukebox.Not sure what version of windows you have, but I have two computers, one with windows xp and the other has windows 7 and Im able to transfer music perfectly fine with Windows Media Player and RealPlayer on both computers. I hope this works for you. Good Luck!

Jan 05, 2010 | Creative Labs Nomad Jukebox Zen Xtra MP3...

1 Answer

Davy


What verson of Windows Media player have you got on your pc?
Find one with version 9 install the creative software and then try the reload of the firmware .Zen has problems with windows medai player 10 - 11.

Jul 05, 2008 | Creative Labs ZEN Vision:M Digital Media...

1 Answer

Windows Vista problem with RCA TH1101 MP3 Player


This link should have the firmware upgrade that you need - if you correct the firmware upgrade link and not some other link, then it will not prompt you to do anything with Windows Media Player 11.

http://support.rcaaudiovideo.com/downloads.aspx?product=25

-Tha Mp3 Doctor

May 11, 2008 | RCA TH1101 MP3 Player

1 Answer

Creative zen


After three months of trying and trying in many computers, following many, many procedures found all over the Internet, my Creative Nomad has accepted the firmware and has borned again.
What I did?
1. Connected the Nomad on a computer with Windows XP and Windows Media Player 9, that never has been touched by a creaive device.
It recognizes the device but can´t find any update to the drivers,
2. Updated Windows Media Player 9 to Windows Media Player 10,
3. Restart the computer
4. Connect the Nomad and the computer recognizes the device and autamtically search and found updated MPT drivers.
5. Run the firmware update program "ZenXtraP4SAudible_PCFW_LB_2_10_03 (Creative Zen Xtra PlaysForSure Firmware 2.10.03)"
6. Finally the magic button always has been disabled was enabled so start reloading firmware.
And now the Nomad is working in windows vista.

The difference between the computer where the firmware works and the others is that this has never had media player 10 or 11 and never has installed creative drivers.
Hope this can be useful to smoeone, somewhere, sometime.....

Apr 26, 2008 | Creative Labs Nomad Jukebox Zen Xtra MP3...

14 Answers

Zen vision m firmware problem


Dear All this problem is caused if the computer has windows media player 11 installed. I googled this for days trying to fix it - & was relieved when i finally sorted it - it's very easy. Just do the following.
Use a computer that has XP (either pro or home edition) (forget about vista....). go to add/remove programs - uninstall windows medi player - on my PC it does a roll back to WMP version 9. There's also a program called "Windows media format runtime 11" which comes with WMP11 & you need to uninstall this too - otherwise it still won't recognise the player.

Then restart your PC. Then make sure you have downloaded the lastest firmware version - just google it - trying to find the right one on the creative website is not easy - their website is poor - there are quite a few other places you can download it from.

Then I clicked the "reload firmware" option in the recovery mode (I had already deleted it 4 days ago). Then when your PC has restarted plug in your Zen, it should come up something like "MTP device recognised". Now when you double click on the firmware downloaded to install - it it will recognise the player & you can click the upgrade button. It does the upgrade & puts the firmware back on the ZEN. I got a message saying "firmware upgrade failed" at the end although when I started the player - it booted up as normal & I was able to reload & play my music.

This sure beats the "send it back to John Lewis, pay 60 quid & wait 6 weeks for it to come back " option - if like mine it's out of warranty

Feb 17, 2008 | Creative Labs ZEN Vision:M Digital Media...

1 Answer

System isn't able to find it


Firmware upgrade- Windows Media Player 11 wreaked havoc with dozens of mp3 players, across all manufacturers

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Reloading Firmware on Zen Sleek Photo


This is what I found. Windows Media Player 11 messes it up. All you have to do is uninstall anything Windows Media Player 11 and then run the firmware upgrader. It's some sort of but. You can reinstall WMP when your done installing the firmware. I found it on the creative forum.

Jan 05, 2008 | Creative Labs ZEN SLEEK MP3 Player

5 Answers

Dell DJ Gen 2 Won't connect


if your Dell DJ player is no longer recognized by the upgrade firmware even with the correct, original device driver installed, then you will need to install a windows 'MTP' driver by doing the following. Note that this applies to Windows XP only.

1. make sure you have the SP2 XP upgrade.

2. Install Windows Media Player 10 or roll it back to version 10 if you are using a later version. You can roll it back by going to 'Add or Remove programs' and uninstalling any WMP upgrade from the 'Change or Remove Programs' dialog window. Note: don't uninstall WMP enitrely from the 'Add/remove windows components' dialog.

3. Go get this file: fixup.zip Unzip it in a temporary directory and run the fixup.cmd by double-clicking in explorer or using the windows 'Run' command. Follow the instructions it prints in its DOS window about deleting the Dell device in the hardware manager.

4. plug your DJ player into the USB port. XP should now say 'Found MTP device' or something similar.

5. Get the Dell DJ 1.02 firmware from their support site appropriate for your player. Run the firmware upgrade. The software should detect your player this time.

A good reference for the Dell DJ stuff is here: gotzune.com

Note: I can't personally recommend the 'PlayForSure' firmware as I have not been successful upgrading to it. WMP 11 does not seem to work with the Dell DJ but WMP10 does and the device Sync function works just fine.

For almost ALL of the MP3 players out there that seem bricked due to a firmware upgrade failure or some other reason, they can be usually restored in a simlar way by installing a basic 'MTP' driver which allows windows to at least send a file to it, and by putting the player into a recovery mode as defined by the manufacturer.

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4 Answers

Iriver T10


Somehow the driver went missing. Click on "My Computer" and then click "view system information," then "hardware," then "device manager," then click on iRiver (it'll be there even without the driver) and then it will give you a yes/no option to look for driver software. Obviously, click "yes" but notice that you are also cued to put in a CD "if you have one." I still had the CD. It will search both the CD and online for a driver, but the computer found the driver software on the CD. Make sure you only put the CD in when cued to do so. If you don't have the CD, then contact iRiver about getting a driver download or having them send you a copy of the CD.

Mar 12, 2007 | iRiver T10 MP3 Player

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