Rank: Guru
Rating: 86%, 460 votes
Did remove all of the packing off the cartridge before installing the cartridge. Also, is it the right type of cartridge for that you need and or the right color... It should be easy to install if you are installing the right cartridge... Good Luck
Comments:
May 14, 2008
- Come to think about it.... take out all 4 cartridge and see if the trans port unit is installed correctly( look for 2 little blue levers) make sure it is locked in correctly. Then try to close the trans port unint then the front door? dose it close with easy or dose in get hung up. I believe there is aengaging arm that open the covers on all of the toner unit. It may have gotten knocked out of place. Also try to reinstall the old cartridge and if it works??? Then it is the wrong cartridge. The printer is a HP printer on it's own. It may be conpatable??