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Black box pops up on tv

While watching tv a clear black box pops up and letters and symbols pop up..only way to get rid of it is to hit the volume button.

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  • bjbeban Nov 05, 2008

    When I use the Input select button, the type of service -eg Video 1 - is displayed continually on the top left corner of the screen. How do I cancel this display after it is selected?

  • cuddlebunny Jan 18, 2009

    On certain television chanels/ tv shows a translucent black box usually displaying an internet site or other random symbols pops up on my television. The box will dissapear for a short amount of time if you hit either the volume button or the display button, but then it returns...

  • Gearhart66 Mar 11, 2009

    Same problem, solution to just turn off CC is unacceptable, essentially saying that CC is broken on the tv, and causes a black box to pop up. I happen to be hearing impaired and rely on CC. To turn it off, renders the TV pointless, and the fact that it is defective. There needs to be a better solution out there. Even the stupid manual says..just turn off the CC, and it will go away.....yeah, but your CC doesn't work anymore...tough luck.... WTF?

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  • 103 Answers

You have activated the closed caption.Go in to your menu and set the closed caption to off.

Posted on May 14, 2008

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1 Answer

I have a Polaroid 32" LCD TV/DVD combo -


is very simple u have active the close caption mode on ur remote control , this happen sometimes , on ur remote control look for a botton that it said cc or caption or cc mode press this botton till it said on the screen on ur tv cc off or u would see c1 , c2 but u whanto have the one that it said off and that would fix this black box on ur screen

Dec 31, 2010 | Polaroid Televison & Video

2 Answers

A black box randomly pops up on my tv screen constantly...


It part of the caption functions is on.Tries find in ur tv menu,goto captioning functions like CC1,2,3 and Text 1,2,3.Turn it all off.These radom black boxes and trying typing somethings,should stop.

Jul 20, 2010 | Olevia 237T 37 in. LCD TV

1 Answer

Black box popping up on screen


Your closed caption is turned on. The box is a text box. Closed captioning has CC1, CC2, CC3, CC4, TEXT1, TEXT2, TEXT3 AND TEXT4 modes. Each mode has it's own use or screen position. If you have a CC button on your remote, press it until CC is OFF. You may need to go into the TV menu to do this, I'm not certain. At any rate, with a little investigation, you should find the closed captioning feature and discover how to shut it off. Best wishes.

Apr 16, 2010 | Olevia LT42HVi 42 in. LCD Television

2 Answers

BLACK BOX PROBLEMS: Insignia TV/DVD combo


The black box is caused by the Closed Caption option of the tv. Go into the menu and turn it off.

Jul 18, 2008 | Insignia IS-LCDTV32 32 in. Television

1 Answer

A black box


It's in closed caption mode. Turn off the closed captioning, and it will go away.

Dec 02, 2007 | Zenith TVBR1322 13 in. Combo

2 Answers

Black menu screen pops and hides half the tv.


that is close caption, get your remote control and press the close caption button.that's it

Oct 31, 2007 | JVC AV-27020 TV

1 Answer

Picture Problems


Closed Caption is turned on. Go into the menu and simply turn it off and this will take care of your problem.

Jun 10, 2007 | Olevia LT27HVX 27 in. LCD Television

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go into menu and turn off c. caption

Dec 05, 2006 | Durabrand DWT1905 TV

1 Answer

Pop up box appears periodically


try bringing up the menu, and see if there's an option "factory default", and try that. you didn't mention what button on the remote you press to get rid of the popup, or what feature you are turning off to get rid of the popup,

Jun 28, 2006 | Samsung LTM1575W 15 in. LCD Television

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