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Black box pops up on tv

While watching tv a clear black box pops up and letters and symbols pop up..only way to get rid of it is to hit the volume button.

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  • bjbeban Nov 05, 2008

    When I use the Input select button, the type of service -eg Video 1 - is displayed continually on the top left corner of the screen. How do I cancel this display after it is selected?

  • cuddlebunny Jan 18, 2009

    On certain television chanels/ tv shows a translucent black box usually displaying an internet site or other random symbols pops up on my television. The box will dissapear for a short amount of time if you hit either the volume button or the display button, but then it returns...

  • Gearhart66 Mar 11, 2009

    Same problem, solution to just turn off CC is unacceptable, essentially saying that CC is broken on the tv, and causes a black box to pop up. I happen to be hearing impaired and rely on CC. To turn it off, renders the TV pointless, and the fact that it is defective. There needs to be a better solution out there. Even the stupid manual says..just turn off the CC, and it will go away.....yeah, but your CC doesn't work anymore...tough luck.... WTF?

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  • 103 Answers

You have activated the closed caption.Go in to your menu and set the closed caption to off.

Posted on May 14, 2008

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The tv was giving as a gift in 2012. So I believe that I put the right model in. I was watching the tv and went to change the channel, when I noticed that the box with the channel number looked differ


Your symptoms point to the main board [the board with all the input connections], no simple fix, you must replace the board. Less likely the keypad is bad, just unplug the keypad and see if channel display stops popping up.

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My screen indicates hdmi 720p on the top right corner then the video menu pops up. it goes back and forth making watching tv unbarable. also the volume flashes when it is pressed i have a Hesense 32 inch...


The HDMI 720p pop up,because on the tv Menu setup OPTION,U pick YES on the tv Program Title Display option,pick NO should stop the pop up HDMI 720p indicator.The volume bar indicator pop up when it press the button to turn volume up or down it is mornal functions of the tv.

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I have a Polaroid 32" LCD TV/DVD combo -


is very simple u have active the close caption mode on ur remote control , this happen sometimes , on ur remote control look for a botton that it said cc or caption or cc mode press this botton till it said on the screen on ur tv cc off or u would see c1 , c2 but u whanto have the one that it said off and that would fix this black box on ur screen

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A black box randomly pops up on my tv screen constantly...


It part of the caption functions is on.Tries find in ur tv menu,goto captioning functions like CC1,2,3 and Text 1,2,3.Turn it all off.These radom black boxes and trying typing somethings,should stop.

Jul 20, 2010 | Olevia 237T 37 in. LCD TV

1 Answer

Black box popping up on screen


Your closed caption is turned on. The box is a text box. Closed captioning has CC1, CC2, CC3, CC4, TEXT1, TEXT2, TEXT3 AND TEXT4 modes. Each mode has it's own use or screen position. If you have a CC button on your remote, press it until CC is OFF. You may need to go into the TV menu to do this, I'm not certain. At any rate, with a little investigation, you should find the closed captioning feature and discover how to shut it off. Best wishes.

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If your TV is connected to a VBOX, i other words you have virgin box connected to it, thats the problem. If you try and set your vbox remote to control volume of your tv it will go, or u can start configuring and abandon, will also get rid of it

Jan 11, 2010 | LG Televison & Video

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BLACK BOX PROBLEMS: Insignia TV/DVD combo


The black box is caused by the Closed Caption option of the tv. Go into the menu and turn it off.

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DX-R20TR 20" Round TV/DVD Combo


I'm guessing its the "CC", closed captioning. You have to turn it off, it's either in your menu or you have a button the remote saying either, Text or CC.

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Picture Problems


Closed Caption is turned on. Go into the menu and simply turn it off and this will take care of your problem.

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1 Answer

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try bringing up the menu, and see if there's an option "factory default", and try that. you didn't mention what button on the remote you press to get rid of the popup, or what feature you are turning off to get rid of the popup,

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