Question about Dell Latitude CPX Notebook

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When i turn on the laptop it keeps saying primary hard drive 0 not found .... what should i do ?

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Reseat the HDD, Reset the BIOS Defaults and see if the HDD is detected. If it isn't seen then the HDD has most likely failed

Posted on Sep 06, 2010

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1 Answer

No diagnostic utility partition found to run diagnostics


Think about this for a min.

The Primary hard disk cannot be found by the System.
The Diagnostic Utility is ON the Primary hard disk.....OF COURSE IT WON'T FIND IT...

Since the motherboard is not able to even detect the drive as being present, there is nothing YOU can do to get it 'going' unless you replace the BAD hard drive with a new one.

[PS: I hope you've backed-up any important data....]

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Dell latitude cpi d300 xt keeps saying that the Primary hard disk drive 0 not found and it says that there is no bootable devices selected and when i hit the F1 key or the F2 key nothing happens please...


What has probably happened is, your hard drive is probably dead Basically its saying it doesn't see the drive so it can't boot. It could be either the drive or the motherboard.

May 17, 2011 | Computers & Internet

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After I turn on my computer I get a message that says; Primary drive 0 not found, primary drive 1 not found, secondary drive 1 not found, strike f1 key to continue, f2 to run the setup utility.


If you have a spare working hard drive to test in this computer, swap it out with the existing one. All you have to do is verify that a drive is found during the post. If you get the same message, I would suspect the IDE controller on the motherboard has failed. With the age of the computer (5 years), I would suggest getting a new or used computer to replace it. You may be able to find a replacement motherboard for it, but then to keep it legal with a Windows operating system, you have to locate a motherboard of the same make/model.

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Dell: Primary hard drive 0 not found Primary


Sorry, but this isn't a good sign. Drive 0 is most likely your main hard drive, and only if you have a second one would you computer ever find anything on Drive 1.
I would check the connections inside from the motherboard to the hard drive, as well as from the power supply to the hard drive.
Here's the manual: http://support.dell.com/support/edocs/systems/opgx60/en/ug/sffabout.htm#1103481
Also, if you boot your computer to the Dell copy of Windows, go through the motions of reinstalling Windows and you probably won't be able to detect any drive to install it on.
You'll most likely need to replace the hard drive altogether. Sorry!
Hope this was helpful for you (even though it was bad news)! If so, please give a rating!

Mar 09, 2010 | Dell Optiplex GX60 PC Desktop

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Primary disk drive not found


Check the connection of your hard drive and make sure it's plugged properly On The Motherboard.

Is this a SATA drive? Has it ever operated properly? If worse comes to worse, you'll have to reload windows from scratch.

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Primary hard disc drive 0 not found


replace your hard drive, its toast !!!
then reinstall OS or run the repair/restore disc.
if you did not get one contact dell.

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Hi My hard drive crashed can it is old can it be


Most likely scenario is the drive is dead, but also the BIOS on your computer is old itself, I believe there are a few BIOS upgrades available for that model, might want to check with Dell support site. If you have access to another computer, there is a way to check your drive. Go to a computer retail store or on Ebay, but a EIDE/SATA to USB adapter. This will allow you to take a hard drive out of the case and attach this adpter to it and plug the usb side into another computer, laptop, doesn't matter...that computer will read the drive as an external hard drive....if the drive is indeed still viable. If it is, this would be a good time to save your files to the other computer for safe keeping until you can get your other system back on its feet.

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Primary hard disk drive 0 not found no bootable


Your hard disk is disconnected, or not configured correctly in the CMOS. Go to the BIOS and be sure that the computer recognizes the hard disk. If doesnt happens, check the connectors, and if it doesnt fix your problem, you need a new hard drive.

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HDD prob


The machine should recognize that there is a hard drive there, if it doesn't then the hard drive has crashed or failed. You will have to replace it.

Jun 24, 2008 | Dell Latitude C610 Notebook

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