Question about Xerox DocuColor 12 Color Copier
Hello, good evening, i have a problem with my Xerox Docucolor 12, the sensor (I think is the sensor) that is inserted to the ink waste container has carbonized tonner all around him and it seems to be stuck cus it does not spins any more, one of the gears in the back (the one that spins the sensor) is broken, so i need to find the the replacement parts for this problem, any one has an idea where i can download the service manual that includes the part list and schematics?, or is there any other idea you can sugest to me?
Please let me know, thanks.
The Xerox Customer Support Centers are available to provide
general information, answer questions and take service calls. You can reach the Customer Support Center at the following toll-free phone numbers:
To order paper and other throughput materials, please contact the Supplies Marketing Center at 1-800-822-2200 in the U.S. or 1-800-668-0199 in Canada
Hope this helps.
Posted on May 12, 2008
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US.
click here to Talk to a Technician (only for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
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