Question about Dopod 828 Smartphone

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Hi! Hope you can help me - everytime I use my stylus on the screen, it just doesn't work.It's like the whole screen has entirely frozen and is impenetrable.However, when I use the keyboard, my phone works.I have never accidentally dropped my phone or gotten it wet.Sadly, I'm really used to using my stylus instead of the keyboard. What causes this problem , that the whole screen does not respond to my touching icons with the stylus? I've tried to turn it off completely then turned it on again but this did not work.I'm not a techie so don't know if there is any other way I could try to fix it.Hope somehow you can fix my problem.THANKS HEAPS!

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