Question about Brother Office Equipment & Supplies
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Posted on Jan 02, 2017
SOURCE: cleaning troubleshoot needed
When trying to use your Brother machine you get the message "Unable to _____". The blank may be the word Change, Print, Scan or Clean and these words may vary from model to model. This message is a general message and will appear for different reasons. It often indicates a paper jam or a mechanical issue. Complete the following to determine the possible issue. 1. Check for foreign objects, such as a clip or ripped paper, inside the machine. Open the scanner cover by pulling up on the lower right corner of the cover. Look inside the machine and remove any foreign objects. If you see jammed paper or another item inside this area, gently pull it out and then close the scanner cover securely. 2. If the error continues to appear, the machine may have a mechanical problem. If the error message continues to appear, the machine will need to be reset. Resetting the machine will erase all faxes in memory and the Fax Journal Report. However, there is a way to transfer faxes in memory and the Fax Journal Report to another fax machine to print them out. Do the following to transfer the data and reset the machine:
Posted on Jul 28, 2007
SOURCE: Brother Model DCP-117C Printer -
you need a new ink absorber box which you can buy from a brother service dealer near your home (see brother homepage of your country). when done so open printer:
(use google translation german)
you have to rest the eeprom parameter, too
press menu then start bk-copy then fourtimes arrow-up quickly after another. machine will switch to maintenance mode. press by help of arrow up and set : 8 - 0. press start bk-copy til PURGE 64xx appears. press the sequence of 2 -7 -6 -3 (arrow up and set). PURGE will reset to 0000. press 9 - 9 to leave maintenance.
Posted on Apr 23, 2008
SOURCE: Printer flashes "Clean Unable 46 - refer to troubleshooting and routine maintenance in User's Guide". I went to the user's guide and did all the maintenance/cleaning that was reccommended. Nothing cha
Try resetting the purge counter:
1) Enter machine maintenance mode (on MFC240C all fourphoto/copy/fax/scan lights flash in maintenance mode). Care is neededin maintenance mode, otherwise critical settings may be inadvertentlycorrupted.
FAX models with numerical keypads:Press the Menu/Set, *, 2, 8, 6 and 4 keys within two seconds. (if youfail to complete the correct key sequence within two seconds, press theStop key to try again).
Other (non-FAX) models: Press the Menu/Set and Black Start keys.Next press the “up arrow” key four times to enter the maintenance mode).
2) Press the 8 then 0 keys in the initial stage of the maintenancemode to call up the machine’s log information list (function code 80).
3) Press the Black Start key several times to scroll through the loginformation list to reach the purge counter. The purge counter is the25th item in the list.
4) Press the 2, 7, 8, and 3 keys in this order to reset the purge count to zero.
5) Press the Stop/Exit key to return to the initial stage of the maintenance mode.
6) Press the 9 key twice to return to the standby state.
Posted on Jun 02, 2009
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