Question about SanDisk Sansa m230 MP3 Player

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Can't disconnect I can't seem to disconnect my device from Rhapsody or from just using the Safely Remove Hardware option. It says the device may not be disconnected now, try later. I'm afraid to just unplug it!

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So why does it ask you? Is it ok to do even under vista?

Posted on Oct 25, 2008

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  • SanDisk Master
  • 6,487 Answers

Try this Open Mycomputer>right click the device there and select Eject, if still the same problem you can really unplug it without the safely remove hardware.

Posted on May 12, 2008

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1 Answer

What can i do?


Hi, I hope you have connected your nano to the PC thrught itunes. it's very usual to remove the USB devices from PC with safely remove hardware option at the right bottom of windows. in case of itunes they hace included the option as Eject in itunes which should be done to avoid data loss and proper disconnection of device from the PC. this is not a problem.

Oct 26, 2009 | MP3 & Digital Media Players

1 Answer

The Safely Remove Hardware dialog box does not appear


not really, you may be able to select the option, if you right click on the drive in my computer, but they don't always disconnect the hardware anyway, so just remove it as lons as you know there is no activty

Aug 24, 2008 | Coby MPC895 MP3 Player

1 Answer

Music transfer


Here is what is going on. All iTunes songs are in AAC format. The Insignia Pilot cannot read thos files, and the Rhapsody music service cannot read them either. You will need to redownload all of the songs that you want in Rhapsody itself. If you do not want to pay the monthly fees, then I would not download any songs from Rhapsody - they will cease to work after your Rhapsody subscription expires.

You have a couple of options. You could buy an AAC to Mp3 Converter software - this is not free, as far as I know - you also want to be careful, because some sites that advertise these products are scam artists - they don't let you try the product before buying.

Another option is to get Limewire or Morpheus - the free versions of thse services run extremely slow and give you a lot of ads, but they allow you to download Mp3 format songs for free without monthly fees.

Mp3 players just aren't as easy as they used to be.

-Tha Mp3 Doctor

May 26, 2008 | MP3 & Digital Media Players

2 Answers

MP3 player freezes in MTP mode when using Rhapsody


Try this: disconnect the player from the computer, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.
-----
Download the Sansa Recovery Tool from the Sansa website.
Format - Erases Everything: Connect your Sansa player to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "Sansa 1GB" (wording may vary slightly), and then select "Format." - this should erase everything.
Firmware Upgrade- Erases Everything: Get the latest firmware upgrade from Sansa - it updates the firmware and erases every song in the player all at once. Note: this method doesn't work if already have the latest firmware. Go to this website and click "Firmware Updater" to find out: http://www.sandisk.com/Retail/DriverDownloads.aspx
or
http://www.sandisk.com/DriverDownload/driverList.asp

-Tha Mp3 Doctor

Apr 16, 2008 | SanDisk Sansa E280 MP3 Player

2 Answers

Unable to safely remove my portable device


If this is a USB device, you may remove it at any time.

Dec 18, 2007 | Samsung YP-U3JQB MP3 Player

1 Answer

Disconnecting player while in MTP mode


It is not designed to show up as a Removable Disk in MTP mode, therefore it wont show up in the Safely Disconnect Menu.

If you are using Windows Media Player to transfer, as soon as the SYNC is complete, it says "ok to disconnect". You can disconnect without any problems.

If you are using Rhapsody, or the Best Buy Digital Music Store, you can right click on the device in the Sources Menu and select Disconnect.




Best of Luck,

Nov 15, 2007 | SanDisk Sansa e250 MP3 Player

1 Answer

MP3 not being recognized by computer


My opinion.
No one here seems to understand the question...unless it's just me.
Not being recognized by computer means you should not be able to disconnect the device safely. Am I right?
I cannot seem to disconnect the device safely, which means that the refresh database option will not display and do so!
Help?

Nov 06, 2007 | SanDisk Sansa e260 MP3 Player

1 Answer

Sansa e260, with Rhapsody. Sansa turns on, off, on, off continuously


Uninstall the MTP device in your hardware device manager, or remove it using add/remove hardware in control panel

Then:
Try this: disconnect the player from the computer, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.
-----
Download the Sansa Recovery Tool from the Sansa website.
Format - Erases Everything: Connect your Sansa player to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "Sansa 1GB" (wording may vary slightly), and then select "Format." - this should erase everything.
Firmware Upgrade- Erases Everything: Get the latest firmware upgrade from Sansa - it updates the firmware and erases every song in the player all at once. Note: this method doesn't work if already have the latest firmware. Go to this website and click "Firmware Updater" to find out: http://www.sandisk.com/Retail/DriverDownloads.aspx
or
http://www.sandisk.com/DriverDownload/driverList.asp
-Tha Mp3 Doctor

Oct 16, 2007 | SanDisk Sansa e260 MP3 Player

1 Answer

"Writing" prevents Safely Remove


Yeah - it keeps trying to transfer those songs to the player - it can't read directly from the location, but the processer knows its there; it doesn;t know what to do with it - so it';s stuck; delete the recordings, dude

May 28, 2007 | SanDisk Sansa e250 MP3 Player

1 Answer

Rhapsody


I'm going to try this suggestion from Sansa:

Thanks again for calling SanDisk Technical Support. It is our goal to make sure you have all the resources you need to get the most from your product.

There may still be music hidden in Rhapsody mode that you can't see.

To find this music go to the Tools menu in the upper left corner from any open folder in Windows XP.

Choose the last option, Folder Options

A dialog box will appear, choose the View tab and you will see a list of options.

Find and select the Show hidden files and folders option. Then click Apply, then OK in that order.

This will make any hidden files on your computer visible.

Now open My Computer and double click on the mp3 player to open it.
You should see a few grayed out folders. We will be looking for MUSIC and SYSTEM.

Open the Music folder to see if there are files there to delete.

Open the SYSTEM folder and look for a second Music folder deleting this folder will free A LOT of space..all of the pre-loaded music for Rhapsody channels.

Disconnect the device and check the free space.

May 16, 2007 | SanDisk Sansa e260 MP3 Player

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