Question about Philips 42PF9630A 42 in. Plasma Television

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'42pf9630a 37 philips tv only displays menu

We have a two year old philips tv that is now only displaying the menu. Sound still works, but there seems no way to turn off the menu.

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  • 138 Answers

Check the software and if is not BX23U-1.5.0.0_03531 upgrade it by downloading the software onto a usb stick at www.p4c.phillips.com if that don't fix the issue replace the SSB part number 310432842611

Posted on Aug 19, 2008

  • Lawrence Smith Aug 19, 2008

    Also if a tech looks at the set check and make sure the ribbon cables are not crossing the heat sync.

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3 Answers

My TV won't turn on (42pf9630a/37)


I'm soory to hear that atombomb72.
If you are able to open the back cover and check the fuses inside the power supply for open conditions.
The problem more likely be a defective power supply or a Ysus board assembly.

Jun 01, 2008 | Philips 42PF9630A 42 in. Plasma Television

1 Answer

Philips 42PF9630A/37


Visit the site named 'Electro-help' for more details. Click this link. View it in "Timeslide" or "Flipcard" option, which can be selected from the drop down box menu by the [Sidebar] tag, at the top left corner of the display window. It will make search easy. There are more than 1100 posts to different brand TVs now. Pull up older posts there.

Nov 07, 2012 | Philips Flat Panel Televisions

1 Answer

Menu keeps popping up


check remote faulty batteries/take them out see if it stops doing it also depress menu button on tv might be stuck

Nov 10, 2009 | Philips 42PF9630A 42 in. Plasma Television

2 Answers

I have a Philips plasma 42 with black lines across the screen


I would first check if there is an available firmware upgrade for your model .Upgrade requires you to download firmware from philips website.Then transfer it to a memory stick .Then use a memory stick reader to plug into tv for firmware upgrade.Other wise the set would probably need repair .Possible a bad SSB board or another issue

Aug 26, 2009 | Philips 42PF9630A 42 in. Plasma Television

1 Answer

I have a plasma TV MAGNAVOX PHILIPS model-42MF7010/17


video processing is done on small signal board. If there is no on screen display ssb would the board to replace as micro processor generates the menu

Jul 14, 2008 | Philips 42PF9630A 42 in. Plasma Television

1 Answer

Tv screen black


Try a hard restart, which simply means unplugging the power cord of the TV, and replugging it after 4 hours have passed. This technique reprograms the electronics, to a certain extent. If the picture does not return, then you might need the expertise of a repairman.

Jul 01, 2008 | Philips Magnavox 42MF521D/37 Television

1 Answer

Philips ambilight 42inch plasma


You can fix this yourself with a software upgrade - get the upgrade from Philips website - go to www.usasupport.philips.com, enter your model number, click on the verison of your model ending in /37, and click on "Software & Drivers"; click on the link that says "Firmware Upgrade - Software". Instructions are on the same page - make sure you only transfer the .upg file, not the entire zip file to a portable memory stick.

Good luck!

Jun 08, 2008 | Philips 42PF9630A 42 in. Plasma Television

4 Answers

Black Screen after 5 mins. of use


Question when u loose picture do u loose sound also ? If so there is an 27Mhz xtal on the (SSB) small signal board that needs to be changed when it heats up it cycles out of phase. when it cools down it will work again till it heats up.

Mar 05, 2008 | Philips 42PF9630A 42 in. Plasma Television

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