Question about Yahoo Messenger

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I have vidio calls for over a year at yahoo messenger.it was doing ok for past but not working for one month now. only the voice is working but not the vidio calls

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  • Yahoo Master
  • 2,724 Answers

Check your webcam driver
Open your Device Manager and expand the Imaging folder
Driver problems are usually highlighted by a warning triangle
Right click on the webcam text and make sure the webcam is enabled
You can update the driver from here as well - better to use the Internet option for the latest drivers.

In addition to the webcam set up you will need to check the support software  -
1) Internet Explorer - IE is coded with Yahoo Messenger and responsible for most functions - Signing in, games, etc. You do not need to make it your default browser but keep it up to date and clean.
2) Microsoft DirectX . This comes pre-loaded on most Windows computers but has to be updated - I am currently on version 11
To start the DirectX Diagnostic Tool, click 'Start', click 'Run', type dxdiag in the Open box, and then click OK
Run through the tabs checking the 'notes' windows for information
The version will be shown on the 'Systems' tab

YAHOO MESSENGER WEBCAM SET UP
Plug in your webcam and visit this site - Hit 'Allow' in the top window and check your cam in the left hand panel.
Do not proceed if the camera fails to work here, but concentrate on your webcam software / drivers

http://www.testmycam.com/

Having proved your cam is working ,you can configure it to Yahoo Messenger 10.

COMPATIBILITY WITH YAHOO MESSENGER

You MUST use Internet Explorer to visit this page, with your webcam plugged in, to check compatibility and automatically download the latest webcam control. Make sure your webcam broadcasts on this page before moving on
 
http://help.yahoo.com/l/us/yahoo/messenger/messenger10/webcam/mstacamtest.html

CONFIGURE SOFTWARE
Its good practice to disconnect and re-connect your webcam before you start - if you have been using it elsewhere the Yahoo software may have difficulty in locating it. Mine, I just unplug it from the USB and plug it back in, if yours is integral with the computer you will have to re-start the computer, use a keyboard shortcut or disable / enable the webcam from the Device Manager.
Of all the chat programs, Yahoo is the most painful software to set up but if you follow these instructions you should be ok.
 
INTERNET CONNECTION
Webcam connected
Open messenger - on top toolbar. Left click ( > ) Messenger > Preferences > Connection - Select 'no proxies' or 'connect direct to the internet' depending on the version of messenger you have
make sure your internet connection and country are correct in the lower two boxes > Apply > OK
 
TESTING
> Messenger > My webcam - the warning panel will launch, click 'OK' and your webcam will start. You should be rewarded at this stage with your happy smiling face.
 
SET WEBCAM DEFAULT
With webcam still running > Messenger > Preferences > Webcam Broadcast > Camera Source - set your webcam as default using dropbox. > Camera Settings - adjust settings to suit. > Apply > OK
Take a note of any additional software, if you have multiple choice for Camera Source, you may wish to uninstall any redundant webcam software later to prevent conflicts

AUDIO
Open Video and Voice - run through your default equipment and make a test call - click OK

PERMISSION OPTIONS
> Messenger > Preferences > Webcam - make your default equipment selections and who you will allow to view you > Apply > OK

Posted on Sep 06, 2010

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1 Answer

Call setup yahoo messenger


Yahoo! Messenger provides several options for making calls to your contacts directly from your computer and Yahoo! Messenger.
You can call a contact's computer or even her home phone or cell phone using Yahoo! Messenger.
PC to PC calls are free and PC to phone calls are available for low rates.

Sign up for Yahoo! Messenger Phone out service.
You do not need to sign up for any services to make PC to PC calls, but you'll need to sign up to make PC to phone calls.
To sign up, go to the Yahoo! Voice website and choose "Phone Out" from the menu.
You'll need to purchase prepaid credit at the site.
Get equipment.
In order to make calls with Yahoo! Messenger, you will need a microphone and headset connected to your computer.


Run set-up.
When your service and equipment are in place, choose "Call Setup" from the Actions menu. Setup verifies that your equipment is working.

Place a PC to PC call.
To call a Yahoo! Messenger contact's computer for free, choose "Call Computer" from the action menu.
Then, select the contact and click on the Call button.
Your contact needs to be signed in to Yahoo! Messenger for this to work.

Call a cell phone or landline phone.
Choose "Call a Phone Number" from the action menu.
Then, enter the phone number and click on the Call button.
Rates vary depending on what country you call.

Acquire a dedicated Yahoo! Messenger phone number so you can receive phone calls from anywhere, from anyone, anytime you are signed into Yahoo! Messenger.
To sign up, choose "Phone In" from the Yahoo! Voice website.
There is a monthly charge for a Yahoo! Messenger phone number.

http://voice.yahoo.com/

Jul 13, 2013 | Dell Dimension Computers & Internet

1 Answer

Configuration doesn't support voice or video call


Configuration doesn't support voice or video cal

Mar 26, 2012 | Yahoo Messenger

2 Answers

Yahoo voice call not working


Make sure ur mic settings are configured properly.

Open Yahoo Messenger Window, goto Actions > Call Setup as seen below:
Now follow the step by step instructions, and select the input and output source from the drop down menu on the setup screen until the microphone and speakers are working properly with this wizard.
yahoocallsetupwizard_thumb.jpg
yahoocallsetupassistant_thumb.jpg
mirophonesetupinyahoo_thumb.jpg yahoomessengerspeakersetup_thumb.jpg


Yahoo Audio Prefernces
Go to yahoo messenger main window , Messenger > Preferences > Calling & Audio
In this setup, select the microphone input from the dropdown, and similarly the speaker settings.
yahoomessengerpreferences_thumb.jpg
microphonesetupinyahoomessenger_thumb.jpg
yahoomessengerspeakersettings_thumb.jpg
After selecting the proper input and output, the voice char worked just fine with me. Hope it helps you solve your problem.

Aug 26, 2010 | Yahoo Messenger

1 Answer

My yahoo messenger voice call pc-pc working but the other side can never hear me! But if I use skype no problem. It used to work but may be because I changed my wireless router to Belkin! But I also turned...


Try running through your settings again
Typical audio set up

Laptop with mic x webcam with mic x Vista x Yahoo Messenger 10
If you have an earlier OS, you may have to access your hardware from the Control Panel.

TEST SPEAKERS
Right click on speaker icon in System Tray or from Control Panel
Select "Playback Devices"
The speaker icon ( checked as working) and volume level graph should be visible
Right click on the volume graph and click "Test"
Left hand speakers followed by right hand should be heard

SET DEFAULT & TEST MIC
Click "Recording" tab.
To set required (webcam) mic as default - click on mic font to highlight and click "Properties"
In lower dropbox display "Use this device enable" click 'OK'
Click "Levels" tab and ramp up sliders ( adjust to suit later)
Return to "Recording". Test mic by speaking and make sure volume graph displays

Restart computer

CONFIGURE TO MESSENGER

Open messenger - on top toolbar. Left click ( > ) Messenger > Preferences > Connection - Select 'no proxies' or 'connect direct to the internet' depending on the version of messenger you have
make sure your internet connection and country are correct in the lower two boxes > Apply > OK

Click ( > ) Messenger > Preferences > Video and Voice
Set webcam mic and speakers to show Default equipment
Open Video and Voice Setup to test audio equipment
Click 'Place a free test call'
Check box 'Allow USB devices to access Messenger'
Click 'Apply' click 'OK'

May 15, 2010 | Yahoo Messenger

1 Answer

Help, my voice call in Yahoo messenger suddenly will not connect to the server. I have been making calls from PC to PC for many months and lastnight it just stopped letting me connect to my friend. I get a...


As you said you were able to call or using the voice call from yahoo messenger for 2 months I understand that your IP( Internet Protocol) address is banned from yahoo voice server.

To fix this issue, If you are connected through a personal modem restart your modem in order to change the IP.

Or if you using Fix (static)IP address from your ISP/Network vendor ...contact them to change the IP or try use VPN(Virtual Private Network) connection to authenticate/connect with different address.

Hope that will help you.

Thanks for joining us.

Good luck

Nov 21, 2009 | Yahoo Messenger

3 Answers

I can't call pc to pc


It may have some causes:- First, check your internet connection. You should run the Call Setup Assistant before making voice calls for the first time. To run the Call Setup Assistant: Open the "Messenger" menu in the main Yahoo! Messenger window, and click "Preferences." Then, in the Preferences dialog box, click "Calling and Audio." In the Calling and Audio dialog box, click "Open the Call Setup Assistant." Follow the instructions to test your microphone and speakers and specify your Internet connection. Running the Call Setup Assistant will ensure that you have a high-quality voice experience within Yahoo! Messenger. You can run the Call Setup Assistant at any time to make sure your microphone and speakers are working properly or to change the type of Internet connection you are using. One important thing, your firewall must support outbound TCP (transmission control protocol) connections for the PC-to-PC voice feature to work. You might have a firewall blocking Yahoo! Messenger's PC-to-PC voice feature. If so, you need to open up some outgoing TCP connections. Note that it is the outgoing connections that matter, not incoming connections. In most firewalls, you have to specify a destination port or port range to open. Learn more about which ports Yahoo! Messenger uses. Even if you don't use a firewall, your Internet service provider (ISP) may use a firewall, a network address translator (NAT), or a proxy server that blocks voice traffic. Any of these could prevent you from using the PC-to-PC voice feature in Yahoo! Messenger. Please contact your ISP's network administrator for assistance getting around these issues. You must know that what ports are used by Yahoo! Voice services. Yahoo! Messenger with Voice will work if any one of these TCP ports are open: 5061, 443, 80. At least one of these ports must be open in order to make PC-to-PC or PC-to-phone (Phone Out) calls, or to receive calls (Phone In). If your connection to the web is through an http proxy, then you won't be able to make or receive calls with your PC. Hope it was helpful!

Jun 09, 2009 | Yahoo Messenger

1 Answer

I cannot connect in messenger voice service


remove ur old messenger and download new messenger and chek ur sound ok.thank u

Jun 03, 2009 | Yahoo Messenger

1 Answer

Yahoo messanger voice service is not working


Dont use yahoo messenger for ACER ASPIRE ONE not compatible, I suggest use SKYPE messenger text chat, video and voice call as well work great.

Yahoo messenger work only video and text chat only but voice call not work.

Skype messenger works video and voice call works perfectly.

Nov 23, 2008 | Yahoo Messenger

9 Answers

Yahoo messenger 'call computer' not working


Hey.. Just got solution for this, all you need to do is go to Preferences (Ctrl+Shift+P) and then go to Connection and down below you would find Internet Connection, set it to HIGH-SPEED (T1-LAN) and click on Apply and then Ok. All you have to do now is to EXIT (dont just close it but Exit out of the Messenger) and then launch the Messenger again. You should have the Call setup options under Calling and Devices in Preferences. (Preferences are under the Messenger menu) -- Dev

Aug 17, 2008 | Logitech 250 Headset

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