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We can hear the sound but there is no picture. There is a maid and a child in the house. We don't know what happened to cause this problem. They both claim they did not touch it. The model is bravia sony tv klv 32s550a

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  • ooorsooo Sep 05, 2010

    Thank you. Since I am not a specialist, I can't judge the solution given to me. But thank you any way.



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The final video circuit or the power source have failed - common problem on tv's of that age - there was a lot of bad parts (capacitors) and a lot of tv's from a lot of manufacturers are affected. Close the tv ASAP (keeping it on like this only makes the problem worse) and call the repairman - the faulty parts must be replaced. If you're lucky nothing else was damaged so the repair will be relatively cheap.

Posted on Sep 05, 2010


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Posted on Jan 02, 2017


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Put new bulb 2 wks ago, now I have sound but no picture, hear fan running, but bulb does not come on. Turns on just fine no blinking lights at all

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Tv's on you can hear the sound but no picture

I see so many here with no sound/nopicture issues:


1. IF sound main fuse/s are good.
2. If no power or standby check main fuse, standby power supply and any signsof damage you can see---burnt parts etc.
3. almost all these sets the troubleshooting involves checking voltages on the main power board to narrow down theproblem.
4. Be safe and if you do not know what you are doing don't open the set.

Answers to issues:

1. RE:fuses---if a blown fuse is found get a good replacement(not the genericones like Radio Shack). Many fuses are special even aside from amperage--Don'tput a higher rated amperage fuse in the set for any reason.

2. RE: power supply in set: if total dead aside from main fuse the set uses astandby power supply that runs 7/24 and a main supply (some are combined andsome not.

Here aside from checking fuses you want to examine all the filter caps on thepower/standby to see if any are puffed up or buldged up in some fashion--Iattach a photo of a good one---top should be silver metal and PERFECTLY flatand have no brown material coming out on top or bottom.

What happens in the standby area is they use caps with too low a voltage rating(saves money) which causes them to fail in a year or two---the standby runs7/24 and the heat dries out the caps and they fail.

3. Trouble shooting consists of the above and then at some point you have tobuy and try a board to see if it fixes it or not.

4. Safety first--no TV set is worth getting injured or even killed over.4_3_2012_2_27_58_pm.jpg

Look for puffed up caps like these on the power supply board.

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