Question about i-rocks External Hard Drive Enclosure - Silver Aluminum, USB 2.0, IR-9300 3.5in Drive Case

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I have an i-rocks 3.5 usb/firewire combo external hard drive that seems to be malfunctioning. When i turn it on, it doesn't boot correctly and my computer doesn't recognize it. It continues to make this clicking noise and the red indicator light on the back flashes as the clicking noise occurs, then it eventually retries. What can i do?

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The clicking isn't a good sign; it means the drive is being repeatedly told to start rotating but it either can't start or come up to speed. There is a problem called 'stiction' meaning that the head(s) are somewhat 'glued' to a disk surface. Haven't heard of this problem in recent years but it still may be possible and not as likely with the extreme shrinkage of head size..
BTW, the actual drive probably has a different name and model number but would have to be removed to see the label.

Posted on Sep 05, 2010

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