Question about Apple iPod touch

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My screen is frozen with an itunes icon and USB picture, wanting a USB connection. When I plug it into my computer, it does nothing and will not connect with itunes. I have the latest version of itunes and have tried all the troubleshooting from the website for same problem with no results. My itouch is essentially useless right now since this is a frozen screen of some kind and no other applications are available.

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6 Suggested Answers

6ya6ya
  • 2 Answers

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Posted on Jan 02, 2017

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  • 13 Answers

SOURCE: ITouch stuck on screen with pic of USB pointing to ITunes logo

You need to set it up or restore it through iTunes, then it will work. This is normal.

Posted on Jul 07, 2009

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Gil D
  • 217 Answers

SOURCE: My itouch is frozen

here's how to solve it.

  1. Turn on your iPod (in my case it would only get as far as displaying the Apple logo
  2. Hold the power and home buttons down (the iPod will power off after 10 seconds, but keep holding those buttons down)
  3. After the iPod powers off, release the power button (but keep holding the home button down)
  4. After a couple more seconds, you should hear that magical “ding dong” that means the iPod is coming back alive, and that Windows has detected it. You may even see a little “New hardware” popup in Windows. It is now safe to release the home button, and your iPod is in DFU mode.
  5. Now iTunes will see it as a DFU’ed iPod and should ask you to automatically restore its firmware.
  6. iTunes has to download the new firmware, and it takes a while, so go make a sandwich.

Posted on Jul 24, 2009

SOURCE: itouch is frozen at the connect to itunes screen.

Try the 5 R's

Posted on Aug 25, 2009

kenners2k
  • 89 Answers

SOURCE: itouch is frozen with the usb cable and itunes

Press and hold the Home button and Power button and the same time to perform a hard reset.
if this fails plug into pc and restore your ipod.

Hope this Helps! Please Rate!

Posted on Nov 26, 2009

  • 1 Answer

SOURCE: Music on Itouch shows up in Itunes but Itouch says No content add from Itunes

First you need to restart your itouch.
Then, plug it in to your computer and wait for iTunes to pop up.
Select a few songs from your library or some movies that you have and drag them to your iPod.
What I did was, dragged some movies on my itouch to the tv shows folder as soon as i did this everything popped back on to my screen

Posted on Dec 17, 2009

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Turn off ur phone if you can. Connect your phone via usb to your computer and make sure your running the latest version of itunes. If you cant then just hold the top lock button and the home button until the screen turns off. Continue pressing until u see the apple icon. Release the top lock button but continue holding the home button. It should switch to an icon that shows a usb connecting to an itunes icon and will say "connect to itunes". Restore via your itunes on the pc/mac.

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I unplugged my itouch from PC while connected now it's FROZEN!!!


Press and Hold the Home button and the Power Button until it reboots.
If it doesn't help try putting it in recovery mode and hook it to itunes.

here is the procedure.

Normal 0 MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Times New Roman";} Plug the usb cable into the Ipod and NOT into the computer.
Hold the Home Button down for 5 second (do not release it)
Then Press and hold the Power Button for approx 10 secs (count them out)
Your iPod will reboot.
Release the power button and continue holding the Home button for an additional 27secs.
You may see the screen go blank or not.
Plug the USB end into the computer with itunes open.
Your ipod will mount in recovery mode.
Restore it and Your all set.

let me know if i can help further


Jun 02, 2009 | Apple iPod touch

2 Answers

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Try restoring it, plug your iPod into your computer and open up iTunes, select your iPod in the list to the left, then click the "Restore" button located right under the big picture of your iPod model. Restoring will take several minutes.

Hope this helps!

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18 Answers

On the ipod touch the itunes icon comes out and is a usb cable with an arow pointing to the itunes icon


make sure you're USB is unplugged. when you're at the screen with the itunes symbol and the usb arrow, hold down the home and sleep button until the screen goes black, at this point, keep holding for another 10 seconds. at this point your screen should look black as if the ipod is off. connect to the computer and itunes shoulds show a message like "itunes has just discovered an ipod in recovery mode" you'll be able to do a restore and regain use of your touch.
if this does not work, message me back.

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1 Answer

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first try reainstalling itunes if that dosnt work try restoring your ipod.

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2 Answers

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In order to get an Ipod to work on your computer never plug it into a USB hub. The hub does something to the power of the device that causes it to not perform, be recognized, or charge. Find a spare USB port to plug it in and see if it will find it.

USB hubs do not work on external hard drive devices. Jump drives will work on a hub

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