Question about Whirlpool Washing Machines

3 Answers

My Whirlpool LHW0050PQ4 is only 2.5 years old and was just repaired to the tune of $548. I only paid $699 when I bought it! It needed a new motor control board. First off, how can a part be so expensive, and #2, it is still leaking big time. They told me there were no leaks when they repaired it. I do not want to pay this huge repair bill until they fix the leak and it is working perfectly. This machine seem like a real lemon. Please advise and your expert thoughts. Thank-you in advance. Cindy

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  • 5 more comments 
  • homeyclp Sep 05, 2010

    The leak appears to be coming from the dispenser, where the detergent goes. At least I see alot of water dripping down the front by the dispenser, and then a big puddle on the floor, so that is my best guess. The repair man told me this Whirlpool was made in Italy so that's why the part is so expensive. The part costs $310.00. Doesn't the price for this new motor control board seem absolutely too high? Oh, this part is warrantied for 90 days. Does that sound right also?

  • homeyclp Sep 05, 2010

    Part number for motor board inverter is 8183137....let me know if you need more information. Have to get on road to head home, but will check back on this asap. (this washing machine is at my cabin, fyi)


    Thx again, Cindy

  • homeyclp Sep 06, 2010

    Did you get my post a few hours ago about part # 8183137 for the new motor board inverter? Please advise.


    Thank-you in advance,


    Cindy

  • homeyclp Sep 06, 2010

    Oh, and one more thing: Yes, I used the service people (White Pine Service Inc., Walker, MN) who the place where I bought it told me to use, who they sub-contract the work out to. The technician said the motor control board was bad and needed a brand new one. Remember, machine is not even 3 years old yet. Hope I answered all of your other questions.


    Regards,


    Cindy

  • homeyclp Sep 06, 2010

    The first technician stopped answering my remaining questions. Hope you can help.

    Regards,

    Cindy

  • homeyclp Sep 06, 2010

    That information is quite helpful dodgeapplian. The leak was from before also, and yes, I know it's a separate issue....but I asked them to repair it too and they said it wasn't leaking. Well, I took pictures of a huge puddle yesterday after a load was washed. It's still leaking, big time! It appears to be coming from the detergent dispenser, as that is where water is seen coming down the front of machine. That said, it is a big puddle at the end of the wash, so not sure all of the water is from running down the front. But it should have been repaired when the technician was here. Thx in advance, Cindy

  • homeyclp Sep 07, 2010

    Yes, the information was most helpful. Thank-you!

    Cindy

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It is not unbelivable the see the cost of this repair . now if it was older you would say thats too much to repair . but being only 2.5 yrs old most would have repaired. new control board 372.37 andmotor 58.21 = 430.58 plus labor and i can see the cost . if it didn't leak before it should not be now this repair would not make it leak . the leak is not the same repair as the electrical . but if you had knowen it leaked you may have done things another way .. mm

Posted on Sep 06, 2010

  • dennis dodge Sep 06, 2010

    the part # you have given * 8183137 ) comes up at 309.87 and then the shipping ..

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They are lemons. They have a lot of problems. Control boards are expensive. And with the sound of it, you could have a cracked tub or leaky seal which is time consuming to repair.

I personally would just get another one, but if you want to spend that much money and time, I can try and help.

Posted on Sep 06, 2010

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Hi,

The cost of the part would be around $50.

Regarding leak, i cannot comment as you never provide complete details. Do you seek the location of the leak? Kindly mention the complete details of the initial repair done?

Thanks!!

Posted on Sep 05, 2010

  • taran_2005
    taran_2005 Sep 05, 2010

    Thanks for your response!!

    I had a talk with a repair parts shop which mainly deal with Whirlpool. They have mentioned that $310 seems too high for motor control board. Until now, even for more expensive machines, the cost of motor control board ~ $200.

    Did they mention the Part Number? If you have the information regarding part number, i could quickly tell you the exact amount of the board.Anyhow seems quiet high.Regarding Warranty, most of the sellers do offer 90 -180 days warranty on these items.

    One more thing, why they have mentioned to change motor control board? Have you called in an authorized repairman or one who have worked on this machine? I have seen many repairman making intelligent guesses and keep on replacing parts.

    I agree to the fact that you have spent around $550 on this machine. Spending $350 more on this would be insane until they could offer you a refund in case they are unable to fix it. I always advise my client to follow a thumb rule - If the cost of the repair is more than half the cost of the machine, always invest in new machine.Once these machine would start failing, they wouldn't stop hurting your pocket.

    Provide me with more details so that we could proceed.

    Hope i helped you.

    Thanks for using ' Fixya ' and have a nice day!!


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When to pull the plug on your dishwasher

Typically, you'll also find a troubleshooting section for more-serious problems in the owner's manual and on the Web sites of many manufacturers.

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