Question about Motorola Mobility RAZR V3

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Motorola RAZR V3 (Dust in Screen)

The manufacturer's warranty has run out on my black Motorola Razor V3 mobile phone, so I am stuck with it now. The problem (which I have come to understand from AT&T is wide-spread) is that it somehow has accumulated quite a bit of dust in the screen. This is tolerable when indoors, however, when I attempt to read the screen in sunlight, the dust particles become so visible that I cannot make out the LCD screen itself to make calls without cupping my hand over it to block the light. In hindsight, I should have contacted Motorola sooner to have this replaced under warranty, but since I did not, I need to know how to get in there and repair this myself...as Motorola's Customer Support Department told me they need "a minimum of $75." to look into reparing it for me out-of-warranty. It is shocking just how many companies fail to stand behind their product after warranties run out. If there is a "how to" video or step-by-step instructions on how to do this, I am more than happy to take care of this issue myself. Please advise.

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Take the phone to a mobile service center to have it service

Posted on Jun 02, 2008

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