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My SD4200KU will not respond to remote or to buttons on the front. Display says "2". this happened right after a dvd was inserted and it had finished that warning about only for home viewing, etc. I checked remote batteries--ok. I disconnected power and reconnected--still nothing. Any suggestions?

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The firmware has crashed - either because there's something on that disk that your player can't do or the processor has failed.
Dismantle the unit and take the disk off. Find out if your mainboard has the reset contacts on it - if it does then power the unit again and join them for 5 seconds then power the unit off.
Look for any failed parts - bulging capacitors, burned resistors, loose wires - and fix them.
Reassemble and try again. If even after that the player is still frozen then you can junk it, reflashing the firmware will cost you more than the player is worth.

Posted on Sep 05, 2010

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