Question about Garmin nuvi 650 GPS Receiver

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Touch screen not responding at all. Garmin powers up okay.

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This is Garmin's response to me after having the same problem on a 2 year old Nuvi 650: We are no longer replacing or repairing this model unit. However, let me give you some steps to try to calibrate the screen of your unit. The following 'Fix' did not work. I won't be buying another Garmin.
To recalibrate the touchscreen on your nuvi 600 series device please follow the steps below:


  1. Plug the device into the computer via USB data cable
  2. Double click My Computer (Mac Users can skip this step)
  3. Double Click the Garmin or nuvi drive
  4. Double click the Garmin folder
  5. Delete the GUPDATE.GCD file (if this file is not on the device please skip to the next step)
  6. Unplug the GPS device from the computer
  7. Power the device off
  8. Press and hold the Power button
  9. After a short period a screen should appear that says Touch Dot
  10. Release the Power button
  11. Touch the dots as they move around the screen.


Your touchscreen should now be recalibrated.


If the screen is still not responding, then the unit will need to be replaced with a new unit at this time.






With Best Regards,


Benjamin B

Product Support Specialist

Automotive Team

Garmin International

913-397-8200

800-800-1020

913-440-8280 (fax) Att: Benjamin B, Associate #6891

www.garmin.com


Additional solutions may be found at http://www.garmin.com/garmin/cms/site/us/support/searchsupport

Posted on Dec 30, 2010

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Device: Garmin Nuvi 660 NA. After power on, nuvi boots thru to the "Where to" page. On the prior page, the touchscreen will not click "Enter" but after a time delay, nuvi proceeds to...


*Master reset your Garmin Device:


1.Start with the unit OFF and unplugged from power;

2.Touch and hold the lower right corner of the screen with an index finger or the eraser end of a pencil

3.Continue touching and holding the lower right hand corner of the screen then power the unit ON

4.Release the power button when the device powers ON

5.You will see a new message: Do you really want to erase all user data?

6.Remove your finger from the touchscreen when this message displays - Touch Yes

7.The device will automatically reset. Please follow the on screen prompts on the nuvi .


*If the touchscreen is incorrectly detecting where your finger touches the screen, the screen may need to be calibrated.


1.Power the unit On.From the Where to? and View map screen, touch Settings . Touch Display>Touch Re-calibrate


2.A new screen will display that says Press Dot,Touch the Center of the Dot.

>Keep touching the center of the dot as it moves around the screen.


3.When Calibration Complete appears on the screen, please touch OK.

The screen will now be Re-calibrated.



*If the screen is not responding to touch, the device may not have enough power to function properly. Recharge the battery completely and try again. If the battery does not charge, it may need to be replaced.

If the screen is still not responding to touch commands or displaying properly, the display may need to be replaced. If sound comes from the device, it is likely the motherboard is working, and only the display needs to be replaced.

Refer to:Garmin Nuvi 660 Screen Replacement Guide

Before replacing the display, check that the ribbon cables connecting the display to the motherboard are connected securely.

Oct 04, 2011 | Garmin Nuvi 660 GPS Receiver

1 Answer

Garmin 265W After cleaning the screen with a duster--switched on, the screen will not respond to touch, I have updated software but cant use garmin as screen wont respond. cant hard reset again as screen...


Hello,

Doing a soft reset on the nuvi will usually get the nuvi up and running.
If there is a reset button on the bottom, press and hold it until the nuvi powers back on. If it does not have the reset button on the bottom, slide and hold the power switch to the left for at least 10 seconds.
Also running the Garmin WebUpdater and reloading the latest update will resolve most issues.
Download and Install WebUpdater.

Aug 28, 2011 | Garmin Nuvi 265W GPS Receiver

1 Answer

My garmin nuvi 660 touch screen dosen't work


To calibrate the touchscreen on a nuvi 300 or 600 series:
  1. Power the unit On.
  2. From the Where to? / View map screen, touch Settings (wrench icon).
  3. Touch Display.
  4. Touch Recalibrate.
  5. A new screen will display that says Press Dot.
  6. Touch the center of the dot.
  7. Keep touching the center of the dot as it moves around the screen.
  8. When Calibration Complete appears on the screen, please touch OK.
The touchscreen will now be recalibrated.

If your touchscreen is not responding to any touch and preventing you from recalibrating the touchscreen using the instructions above, please follow the steps below:
  1. Connect your nuvi to your computer with a compatible USB cable.
  2. Open the Garmin Nuvi drive located in MyComputer/Computer. (Note: Mac users can locate the Garmin Nuvi drive icon on the Desktop.)
  3. Open the Garmin folder.
  4. Locate and delete the GUPDATE.GCD file.1
  5. Safely disconnect your nuvi from your computer.
  6. Power the nuvi Off.
  7. Power the nuvi on by holding the power button.
  8. Continue holding the power button down for 1-2 minutes until the screen calibration option displays.
  9. Touch the center of the dot as it moves around the screen.
  10. When Calibration Complete appears on the screen, please touch OK.

The touchscreen will now be recalibrated and should respond properly.

Oct 24, 2010 | Garmin Nuvi 660 GPS Receiver

1 Answer

I have a garmin nuvi 660. the touch screen isn't working


To calibrate the touchscreen on a nuvi 300 or 600 series:
  1. Power the unit On.
  2. From the Where to? / View map screen, touch Settings (wrench icon).
  3. Touch Display.
  4. Touch Recalibrate.
  5. A new screen will display that says Press Dot.
  6. Touch the center of the dot.
  7. Keep touching the center of the dot as it moves around the screen.
  8. When Calibration Complete appears on the screen, please touch OK.
The touchscreen will now be recalibrated.

If your touchscreen is not responding to any touch and preventing you from recalibrating the touchscreen using the instructions above, please follow the steps below:
  1. Connect your nuvi to your computer with a compatible USB cable.
  2. Open the Garmin Nuvi drive located in MyComputer/Computer. (Note: Mac users can locate the Garmin Nuvi drive icon on the Desktop.)
  3. Open the Garmin folder.
  4. Locate and delete the GUPDATE.GCD file.1
  5. Safely disconnect your nuvi from your computer.
  6. Power the nuvi Off.
  7. Power the nuvi on by holding the power button.
  8. Continue holding the power button down for 1-2 minutes until the screen calibration option displays.
  9. Touch the center of the dot as it moves around the screen.
  10. When Calibration Complete appears on the screen, please touch OK.

The touchscreen will now be recalibrated and should respond properly.

Oct 24, 2010 | Garmin nuvi 650 GPS Receiver

1 Answer

Touch screen on my garmin nuvi 205 stopped responding


If the touch screen is not working properly, calibrate the touch screen.

Turn Nuvi off and then back on.

Slide power key to the right (lock). Hold your finger on the screen for about 30 seconds until the calibration screen appears.

Follow the directions on screen instructions

Oct 23, 2010 | Garmin nuvi 205 GPS Receiver

1 Answer

My garmin (nuvi 670) touchscreen does not respond to any touch


If the Touch Sceen is not responding properly, calibrate the touch screen.. Turn the Nuvi off then back on Slide Power key to the right (lock) Hold your finger on the secrren for 30 seconds until the calibration screen appears Follow the on-screen instructions

Apr 08, 2010 | Garmin 010-00358-00 GPS Receiver

1 Answer

Garmin Nuvi 255 2008 screen not respnond to touch


There should be a reset on it and it should bring it back.

Dec 25, 2009 | Garmin Nuvi 255 GPS Receiver

2 Answers

Touchscreen not responding.


There are three levels of fixes, please try them in order:
1. Reset the GPS using the Reset button, on the back, just under the Antenna Hinge. Resetting will turn off the GPS, and then turn it back on, if connected to power. Test, if fixed, great, otherwise, go to fix 2.
2. Turn the power off, then press and hold the powerbutton for up to 2 minutes. The GPS will turn on, and display a "PreBoot Mode" message. When that message disappears, and the screen calibration screen appears, follow the on-screen instructions, and you are fixed. If you still cannot use the touch screen, repeat fixes 1 and 2 several times, just to be sure., then go to fix 3
3. The touch-screen glass has probably broken or lost its connection with the GPX motherboard. You can order new touch screen glass on the web and install yourself, if you are techy in nature, otherwise do a search for "garmin nuvi 660 repair" and choose your service.

Jun 19, 2009 | Garmin nuvi 250W GPS Receiver

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Garmin 360


Have you tried performing a soft reset by pressing the reset button on the back of the unit, then turning it on again?

How about a hard reset?

With the unit powered off, hold your finger on the upper right- hand corner of the touch screen and tap the power key. Continue to hold your finger on the screen until you get a warning message. Tap "OK" to reboot the GPS.

Please let me know if I can be of further assistance to you.

Good luck!

- Jim

Feb 15, 2008 | Garmin nuvi 350 GPS Receiver

1 Answer

Garmin c330


Try to calibrate the touch screen. Push and hold the power button on until you see a white dot on the screen. This is the calibration mode. Touch the dot and another dot will apppear, now touch this dot again, keep doing this until the unit reboot.

If you touch the 1st dot and nothing happens then the digitizer on the LCD is dead. If the unit is still under warranty, get a RMA and return it to Garmin.

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