Message that cartridge is empty, insert a new cartridge.
I received this message after printing only 10 prints from my brand new cartridge and photo paper pack. I have turned the printer on and off, nothing is working, this is very maddening to me as I just bought the ink and paper. I noticed when I inserted the cartridge that the display for the amount of ink was showing that it was only about 3/4 full and it was brand new! Could this mean there is an issued with the picturemate itself and not the cartridge? I have a deadline to get some photos printed and into a wedding book I am making, I don't want to have to go elsewhere to get the photos printed, any help you could suggest would be great. Thanks
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Re: message that cartridge is empty, insert a new...
so you mean thats the replacement cartridge and after printing 10 prints it is now saying you have to change it, chances are that is a defective ink cartridge, you should get more prints from that replacement, here's what, call epson technical support at 562-276-1300 and have your proof of purchase ready and complain on this, they will send you a replacement, i mean they should. now if its going to happen on the replacement ink cart, that after 10 prints and it will say its empty then thats an issue with the printer already. update me regarding on it, but for now my best advice is to call epson. Have a nice day!!
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Are you sure its exclamation mark?.. This warning message related to print head. (warn out). When you are replacing ink tube assembly use dummy print heads to do the priming (new ink tubes are empty & they have to fill with ink).. Action: Remove all cartridges and print heads, switch on the printer follow the screen message.(Insert cartridges first next dummy print heads).once its recognizes cartridges then it switch over to print heads,insert dummy print heads. Once printer recognized the dummy print heads, printer will perform priming, during priming dummy print heads will filled with respective inks.(follow the display message)Remove dummy print heads & insert normal print heads. Wait till printer recognizes print heads, load the paper & wait till performs the calibration, once calibration is successfully done issue closed. If calibration not successfully done, check align print out for which print head is not printed properly, replace it.. Pl ensure that minimum 50% ink levels required in cartridges before performing the priming. Best of luck..
Turn the printer on.
Lift the cover to expose the print-head mechanism.
The print-heads will slide to a position from where you can "unlock" the ink-cartridge from its holder, and then gently remove the empty(???) ink-cartridge.
Insert a new ink-cartridge (or refill the empty cartridge).
Close the lid.
Print a "test" page.
Generally the "received in memory" message is a result of the machines inability to print. I.E. It received a fax, attempted to print it, failed, and then stored it in memory to print once the issue has been corrected.
The Prepare Black Toner error is likely directly related. If the toner cartridge is empty, inserted incorrectly, or damaged it could be causing this error. Try reseating the cartridge by removing and reinserting. If that doesn't clear the error try replacing it with a new Canon branded cartridge.
As soon as you correct the printing issue the stored faxes will print.
The following error message appears on the color graphics display after you insert a cartridge: Remove and Check Print Cartridges . The printer will not print. The message does not specify which cartridge has caused the error.
This error message indicates that the printer cannot determine which cartridge is causing the error. Follow the steps below to solve the problem.
Remove the color cartridge from the left stall (which has a blue latch) and refasten the latch. Leave the other cartridge in place.
Close the printer, wait 10 to 15 seconds, then look at the LCD display.
If the LCD display reads Insert Color Cartridge in Left Stall , the color cartridge may be causing the problem. Follow the steps below:
Clean the color cartridge contacts.
Reinsert the color cartridge into the carriage and close the blue latch.
Close the printer and wait 10 to 15 seconds.
If the LCD display reads Remove and Check Print Cartridges , replace the color cartridge.
If the LCD display reads Remove and Check Print Cartridges , follow the steps below:
Reinsert the color cartridge.
Remove the black or photo cartridge, depending on which one is installed in the right stall. The right stall has the gray latch. Be sure to refasten the latch on the empty stall.
Clean the black or photo cartridge contacts.
Reinsert the black or photo cartridge.
Close the printer and wait 10 to 15 seconds.
If the LCD display reads Remove and Check Print Cartridges , replace the black or photo cartridge.
Remove and then reinsert the cartridge indicated in the error message.
If the error is still displayed, clean the contacts.
If the error message is Error. Remove and Check Black or Photo Cartridge , the following steps may help:
Remove both cartridges, lower the latches, and close the printer access door.
Turn off the unit by pressing the On button on the front panel. Wait for the printer to completely shut down.
Turn the printer back on by pressing the On button.
When the message display reads Insert Print Cartridges , open the access door and replace the cartridges.
If neither of the steps above fixed the problem, either the cartridge or the printer is faulty
It will tell you the colour is low, regardless of the format in which you are printing. I don't believe Canon provide a way for you to disable this for their printer range, so you'll need to put in the new colour cartridge to get rid of this error. (you should however, be able to print whilst receiving this message)
Error 1102 means cart error. Try cleaning the copper contacts on the cart and the contacts in the printer also. If still fails, then put old carts and check if u still get same error. If u dont get the error then there is a problem with the cart itself. But if you have bought a refilled cart then the print heads on the carts are bad. Needs replacement.