Question about Compaq Presario 5000 PC Desktop
My father owns a 7 year old Compaq Presario 5000 5410us. It was running a little slow given it's age so I suggested a memory upgrade. That being one of the few technical things I know how to do with computers. The computer was already 256 mbs with one open slot it uses SDR. (I looked all this up online before hand) So we went out to get another 256 stick. I asked one of the Geek Squad guys at BestBuy just to double check if I was getting the right kind of memory. Which he said it was. I got back, installed the stick in the memory slot. and replugged everything in but now there is a major problem. When the pc is turned on it will get as far a the windows welcome screen and then quickly rstart itself. the only interaction I can get is going into the F10 setup screen before windows boots. It says the computer now has 512 mbs of RAM but that's not doing me much good without being able to boot windows.
Try booting up the computer without the memory see if it will have the same problem. If it does, then the new memory messed it up. If it works ok then the gooks gave you the wrong type.
if you go into the BIOS you can see if it is the right one.
it should be PC133.
Compaq part number M-133-256BD04
Posted on Jun 09, 2008
Did you already try using last know good configuration?
When your computer boots instead of f10 press F8. Then select last known good configuration and enter.
if it didn't work try booting up the computer without the memory see if it will have the same problem.
Posted on May 14, 2008
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
Tips for a great answer:
Feb 06, 2014 | Compaq Presario 5000 PC Desktop
Dec 19, 2013 | HP Compaq Presario CQ57-229WM Notebook PC
Aug 21, 2010 | Compaq Presario 700 470024-192 Notebook
May 19, 2010 | Compaq Presario 5000 PC Desktop
Nov 04, 2009 | HP Compaq Presario V2000 Notebook
Apr 14, 2009 | Compaq Presario 2200 (292600-004) PC...
Mar 18, 2009 | HP Compaq Presario Laptop with AMD Turion...
Jan 05, 2008 | HP Compaq Presario SR2150NX PC Desktop
118 people viewed this question
Usually answered in minutes!