Question about Computers & Internet
To remove the virus infection, kindly download and perform a complete scan with a virus removal tool.
(Since you cannot access the internet from your computer, you will have to download the virus removal software using another computer which has an internet connection. Then copy the software to a disk or USB drive and install it in your computer.)
You can download the free version of Malwarebytes Anti-Malware from: http://www.malwarebytes.org/mbam.php
After installing the program, kindly perform a full scan with the program.
Please note that in some cases, the critical operating system files may be damaged or corrupted due to virus infection and so in such cases one has to re-install the operating system.
Hope this solves your problem. Thanks for using FixYa.
Posted on Sep 05, 2010
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Posted on Jan 02, 2017
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