Question about Microsoft Office Outlook 2007: Windows

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I'm using Microsoft Outlook. I have 2 messages in the outbox that have a huge attachment using power point. The attachment is too large to send. MS Outlook will not delete the two messages. It ignores my attempts to delete them. How do I get them off so the computer does not try to resend them everytime?

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Open the outlook, disable the lan connection or you can set the Outlook to Offline (click File > Work Offline, but don't forget to re-set it online after you are done). After you are done, right-click the file to be deleted while you press the Shift Key on the keyboard and select "Delete".

If the first step doesn't work, then move it to another folder (create a new folder) and delete the folder after you are done. (don't forget to do this in Offline mode or with disabled lan).

Again, you can try deleting the file directly from the folder. Open My computer, go to C drive as shown below (Note: User Name = Your current username on your computer):
Close the outlook and do this;

1. Windows xp:
C:\Documents and Settings\User Name\Local Settings\Application Data\Microsoft\Outlook


2. Windows Vista/7
C:\C:\Users\User Name\AppData\Local\Microsoft\Outlook
Locate the file name "outlook", must be the largest file, delete it and open your outlook. All the inbox will re-sync with your email, but your problem will be fixed.

If you need further help, let me know.

Good luck.

Thanks for using FixYa.

Posted on Sep 05, 2010

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Hi, welcome to fixya solutions.

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