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I have a full presario-Rp(d:) I did a couple of auutomatic cleanings, I have an external drive and it still prompts "getting full" It also says i need to contact the administrator to remove other programs, I thought I was the administrator.

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If you click on start,control panel,user accounts,user accounts again,it should show that you are the Admin.For now you should try a disk defragment on all drives.Did you name the external drive E: or F: or something other than the internal drive's name?If not,it may just be storing the same stuff on both drives.Click on start,in the bottom window where it says search programs and files,start to typ defragmentor and it should auto pop-up after a few letters.Click on disk defragmentor and when prompted select all.It will take a while,perhaps all day with 2 drives.In the meantime,would you tell me what Windows you have and the memory capacity of each drive?Greg

Posted on Sep 05, 2010

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