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Microwave will not turn off. it runs and runs when door is shut stops when door opens but if you shut the door again it just runs unless i unplug it. It will not heat light is on clock works .will not let you put in minutes to cook . the child lock is not on.

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  • steve4704 Jan 17, 2009

    Microwave runs continuously with door closed. Keypad seems to work, can set cook time and power level (does not heat 100%), but continues to run after elapsed time. Tried disconnecting power with no success.

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  • Microwave Ovens Master
  • 9,011 Answers

This is usually caused by either a bad door switch or a loose door switch mount, or sometimes a problem on the control panel.

Even though a door switch clicks, it may still be bad inside. Its continuity must be checked.

Door switch or mount trouble can be caused by slamming the door or by opening the door while it's cooking without hitting the Stop pad first.

If you or someone you know decide to look into it, we have critical information on safety, disassembly and door switches at our site, and our link is at our listing here on FixYa: http://tinyurl.com/yzjozk

If you think the problem is on the control panel, we repair these nationwide by mail for $39.95 postpaid in most cases.

We're happy to help and we appreciate your thoughtful rating of our answer.

Posted on May 12, 2008

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Microwaves can be very dangerous in regard to holding HEAPS of voltage within the unit. I recommend getting yourself a new microwave, as attempting repairs on any of the modern units can, more often than not, be far more costly then the price of a new one.

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I have a workaround for you, that works for other brands. I am not sure if it will work in your case though. Pls try it:
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My ge microwave just runs. It will not stop unless I unplug it.


First you should determine whether it's cooking when it should not be, in this case anytime it is plugged in and the door is closed or open.

Do that by putting a cup of water in a microwave-safe container into the unplugged microwave, shutting the door, then plugging it for about a minute.

Then unplug the oven and check to see if the water is warmer.

If so, you have a shorted secondary relay on your microwave''s control circuit board, and we regularly repair such control units for customers nationwide by mail for $39.95 with a one-year guarantee.

Do that test again by putting the water in, leaving the door open, and plugging the oven in for about 30 seconds or so. If you get any arcing or buzzing or flashing, unplug it.

If it is not cooking, then you need to test further.

If it just seems to be "running" with the door shut, but it is not cooking (as shown in the above tests) then note whether the oven lamp, internal cooling fan and turntable are running when the door is shut, but when you open the door, the turntable and colling fan go off.

This should mean you have a shorted main relay on the board. We can fix that, too.

Differing symptoms would indicate a bad door switch or door switch mount.

Our info file on door switches is here.

There should be a "mini-manual" (tech sheet) hidden inside the unit behind the control panel or hidden on the left side behind the grille, which is very helpful when troubleshooting, testing, and locating components.

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Also at our Web site, we have a video available showing how to remove a typical over the range control panel assembly in under 5 minutes.

You can find helpful exploded view diagrams and order parts by entering your full model number here.

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

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you have a bad door switch call a tech these things can kill you even if they are unplugged.

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The door switches are what tells the microwave that the door is opened or closed. If they play up they could be causing your microwave to act strangely.

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