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I inadvertently left a copyright CD in E drive. Now cannot open the CD tray to take out the CD. Dell computer. What to do?

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In case the eject button on the tray don't help try to open "my computer", right click on the proper cd/dvd tray and choose eject. In case that didn't help you have to locate a small hole on the tray near the eject button. Use a paper clip and through this hole push the internal cogwheel to rotate and open the tray. Take care that it's not always due to the disk that the tray can't open; maybe it's a cd rom's mechanical problem and will lock again a cd or dvd disk.

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Posted on Sep 05, 2010

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1 Answer

Dell cd drive door won't open


CD/DVD Drive Tray problems
There are two ways to open the CD/DVD drive door if the button just below the drive tray does not work.
Go to My Computer and right click on the drive and click on Eject.
If this does not work then you can manually open the CD/DVD drive tray by -
Straighten a paper clip and gently insert it into a tiny hole below the drive tray next to the Eject button. Push the paper clip gently until the drive tray pops out, then pull the tray until it is fully out, then you can remove the CD/DVD disc.
If you still having problem opening with the Eject button, then the CD/DVD drive is faulty and needs replacing.

Feb 22, 2013 | Dell Studio XPS 8000 (DXCWKW12) PC Desktop

1 Answer

A 2year old put a train ticket inside the dvd/cd drive and now its stuck


There are two ways toopen the CD drive door if the button just below the drive tray does not work.
Go to My Computer and right click on the drive and click on Eject.
If this does not work then you can manually open the CD drive tray by -
Straighten a paper clip and gently insert it into a tiny hole below the drivetray next to the Eject button. Push the paper clip gently until the drive traypops out, then pull the tray until it is fully out, then you can remove the CDdisc.
If you continue having problem opening with the Eject button, then the CD driveis faulty and needs replacing.

Jul 11, 2012 | Dell XPS M1330 Notebook

1 Answer

Disc drive won't open


CD/DVD drive?

Some have a tiny hole, right under the tray that comes out. Use a paperclip in the hole to manually open the tray.

(Some desktop computer towers have a door in front, that needs to be eased open first, then access to the actual CD/DVD drive unit can be obtained)

Regards,
joecoolvette

Jun 02, 2012 | Dell Computers & Internet

1 Answer

Cd jammed in a dell pp31l


There are two ways toopen the CD drive door if the button just below the drive tray does not work.
Go to My Computer and right click on the drive and click on Eject.
If this does not work then you can manually open the CD drive tray by -
Straighten a paper clip and gently insert it into a tiny hole below the drivetray next to the Eject button. Push the paper clip gently until the drive traypops out, then pull the tray until it is fully out, then you can remove the CDdisc.
If you continue having problem opening with the Eject button, then the CD driveis faulty and needs replacing.

Jan 20, 2012 | SIB USB External CD-ROM Drive for Dell...

1 Answer

How do you eject cd?


A) Click on the Windows logo button, (Start), then click on Computer. (Windows Vista and Win7)
Right-click on the DVD drive. Left-click on Eject in the list.

B) Press the button on the optical drive's tray. See if you can ease the tray open. DON'T force it.

C) Taking the optical drive out so you can remove the cover, and retrieve your CD is the pits!

You have to partially disassemble the laptop from the top down, in order to access the mounting screws. Then you can slide the optical drive out of the side of the laptop, and remove it's cover.

Dell Support > Dell Studio 1745/1747 Notebook PC, (Part of the Studio 17 series of Notebook PC's), Service Manual,

http://support.dell.com/support/edocs/systems/studio1745/en/sm/index.htm

Click on Optical Drive in the right column.

BEFORE you begin observe Anti-Static Precautions.
Click on Before You Begin in the left column.

For additional questions please post in a Comment.

Regards,
joecoolvette

Jul 25, 2011 | Dell Studio 17 Laptop

2 Answers

I forgot how to eject a cd from my new Dell Studio 15


You can uses the button on the CD drive to eject the CD. If that doesn't work you can also right click the CD drive icon from "My Computer" and select "eject".

Mar 19, 2011 | Dell Studio 15 Laptop

4 Answers

I don't know how to open the CD compartment on this laptop.


Open My Computer, right click on the icon for the cd unit and click Eject.

Dec 04, 2010 | Dell Latitude D600 Notebook

1 Answer

My burner on my dell e 5400 wont let me play or burn disc what can i do you can reach me at chuckspolishing53@yahoo.com


A) Clean the optical eye of the CD/DVD burner. If the laser optical is dirty it won't read disks.
The laser optical eye is located in the bottom of the CD/DVD drive.

You can,
1) Turn the computer on, open the CD/DVD drive tray, and then turn the computer off.
Unplug the computer from power.
Use a can of compressed air for computers, and spray towards the bottom.
After you are satisfied the optical eye is clean, let the computer sit for 3 minutes.
Then plug into power.

Open the drive, try a disk.

2) Use an optical cleaner disk. The disk usually has small brushes on it, which you are to properly apply a few drops of cleaner to.
Then the drive tray is closed, and the disk does it's job.
There are many variations of disk cleaners, the above is just one example.

B) You may have driver problems.
A Driver is a small piece of software that the Operating System uses to 'communicate' with a device.
{Windows XP is one example of an O/S. A CD/DVD drive is one example of a device}

Sometimes Windows is a 'funny animal'. Files tend to be corrupted. A Driver file may be fragmented.
You have to 'slap Windows around' a little bit.

1) Left-click on Start, then Right-click on My Computer. (Windows XP)
2) Left-click on Properties at the bottom of the list.

You are now looking at the System Properties window.

3) Left-click on the Hardware tab at the top.

4) Left-click on Device Manager in the middle.

5) When Device Manager loads, left-click on the + sign next to > DVD/CD-ROM Drives.

6) Right-click on the drive's name.

7) Left-click on Uninstall.

A Microsoft 'squawk box' will come up.
"Warning, you are about to uninstall this device, ya-da, ya-da"

Click on OK.
(It is Ok)

8) Now close all windows, go back to your desktop screen only.

9) Turn your computer off. WAIT 1 minute, then turn your computer on.

After Windows loads you should see a pop-up of of the system tray at the bottom of the screen,
"Found New Hardware", and perhaps another pop-up after that, "Found XXXXXX CD/DVD drive"

If your CD/DVD drive doesn't work now, I suggest it's tiem to buy a new one.
Mechanical devices in a computer are rated in hours of usage, and your optical drive, (CD/DVD drive) may be at the end of it's 'Life-span'.

Example,

http://www.amazon.com/Notebook-Burner-Drive-Latitude-Optiplex/dp/B0042WQ3QC

Dell Inspiron E5400 Service Manual from Dell Support,

http://support.dell.com/support/edocs/systems/late5400/en/sm/index.htm

Click on > Optical Drive on the right side.

Regards,
joecoolvette

Dec 02, 2010 | Computers & Internet

1 Answer

I have two dell dimension 1100 computers, one the cd drive works but runs very slow, the other runs fine but the cd drive does not work. I swapped the cd drives and know neither computer works. When I...


The beeps signal that you have a hardware failure - when you blew the dust or swapped the cd unit you unhooked some power cables or moved inadvertently some components. Open the pc's and make sure everything is plugged correctly - press them all to be sure.

Nov 16, 2010 | Dell Dimension 1100 PC Desktop

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