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Batteries new-mouse about 5 years old-started computor-not working

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  • aqueem101 Sep 05, 2010

    Sorry for delay---was waiting for email and then saw in small print to click here.Tried what u suggested and it didnt work.The mouse prior to cleaning started working but not tracking well.Now it is not working at all.

  • aqueem101 Sep 07, 2010

    tried the mouse on my desktop at another location and it worked perfectly so it is the laptop.I called Logitech and they emailed me a driver to download but wont be able to try it till the weekend.I did try both usb ports.

  • aqueem101 Sep 07, 2010

    tried the mouse on my desktop at another location and it worked perfectly so it is the Dell laptop.Logitech emailed me a driver to try but wont have access to the laptop till this weekend.

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  • Master
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Hello.

Move the mouse's USB adapter to another port on your computer.

You didn't indicate whether there was a light or not on the mouse.

Go to Control Panel - System - Device Manager. Look for input devices. Choose your mouse. Right-click and remove the mouse. Restart your computer to see if any change.

Hope this helps.

Posted on Sep 06, 2010

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  • Master
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Make sure the battery contacts inside the unit are clean, and making good contact. Oxidation and dust are the most common faults of this kind. Use a qtip and isopropyl alcohol, or fine emery cloth (if corroded), and see if that helps. Also, the exact type of unit, model number, and more information about the problem will help us help you.
Good luck, and maybe the cleaning is all you need.

Posted on Sep 05, 2010

  • Tom Carson
    Tom Carson Sep 06, 2010

    I've had mice die, and never figured it out. The probable reason is that the laser lens no longer puts out quite the intensity (they age and deteriorate slightly), but I haven't confirmed that. This phenomenon happens with CD players, and they have an adjustment for the intensity of the laser output on both the CD and DVD. Sometimes a wire could become frayed, or disconnected at the end solder joint, and it's almost impossible to fix. Your best bet is to bite the bullet and just get another one- you can waste hours on this problem, and never fix it.

    Another problem is the driver could have become corrupt, just thought of that. You can go to your device folder (right click on Computer and pick Devices), then pick Mouse and update the driver. If that doesn't help, google drivers for your model computer and type drivers after it, and you will find sites to download drivers from. If you can borrow another mouse, you will know whether it's a mouse or driver or other problem.

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Posted on Jan 02, 2017

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