Question about Canon PIXMA MX310 All-In-One Printer

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How do i print in b&w? my color ink is low and i want to print in b&w

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Go into your printer settings and make your default printing black/greyscale.

Posted on Sep 05, 2010

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1 Answer

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If your question means that you are not getting "nice" color copy ... it may be possible that your (color) ink is running low or empty. For instance, if your black ink is low or empty, you will not get the black colors printed ...
So, check to see if your ink cartridges are running low or empty. And if so, see if a (new) replacement cartridge will give you the same result.

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This will either be because your printer is having trouble recognising the cartridges or warning of low ink because the cartridges have been refilled. Connect a computer to the printer and it will hopefully give you more info.

If your printer cannot recognise the cartridges try wiping the contacts on the front of the cartridges and re-installing. If your printer still doesn't recognise the ink cartridges then sadly they will need replacing.

If it is just a low ink warning then carry on printing untill the printer thinks the cartridges are empty and prevents you from printing. You can them get around this message by pressing the stop/reset/resume button for 5 seconds and continue printing. More information on this can be found here: http://www.refreshcartridges.co.uk/igloo/the-infamous-canon-resumestopreset-button/

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Same problem


You may have your preferences set to print in B/W or grayscale.

When you go to print, select Preferences from the dialog box. On the main tab there should be 5 choices in the Quality section. If you want to print in color, make sure to select "Text & Image" or one of the 2 Photo options.

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have you changed the print quality? some programs have different print quality settings if you change it to a universal setting like automatic it should be the same. also some programs print lighter to save on ink!

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Check on your color (not mono) ink levels. If they are low, this could cause this.

Technical info: On this printer, envelope text is printed in "composite black" which means we mix the colored inks to make black. This is done for envelopes and not letters because of the ink properties which resist water and smear. If one of the colors is low, you'll get something other than black.

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To print any at all with your printer you must have both ink carts with ink in them. Even if the black ink is low the printer will not print color.

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Unfortunately the printer wont print unless there is ink in both cartridges

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