Hello, the turntable is not rotating! How do I fix? Steve
Some over the range models allow you to turn off the turntable via the keypad. Counter top models usually don't.
You can see and hear a video of how a turntable motor should sound when you rotate it by hand: http://www.youtube.com/watch?v=rPSWi_z7M58
If yours won't rotate or it sounds like it's grinding, etc., you may have a bad motor or plastic coupler.
To replace either, you need to unplug power, then remove the bottom cover of the oven. You may have to cut the cover off with snips, then use a screw when reassembling it.
For Goldstar / LG / L.G. help, call 1-800-243-0000 (M-F, 7am-8pm CT, Sat 8-5 CT) and choose the appropriate prompt from the menu or visit http://www.lgservice.com.
We're happy to help and we appreciate your thoughtful rating of our answer.
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